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Old 08-03-2005, 02:31 PM   #1
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anyone have any experence with HIrocks.com?

I ordered 60lbs of rock from them about 10 days ago and I've gotten nothing concerning a tracking number and they haven't responded to my emails. just wondering if anyone has had positive or negative experiences...or a phone number I could try calling.


thanks
Jason
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Old 08-03-2005, 03:01 PM   #2
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it took me around 10 days or so to get my rock as well...

I dont think ill order teh base rock package again though.... premium from now on if i get more from them
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75g w/ 30g sump, 160# LR, 60# sand: Inverts =18 turbos, 30 nassirus's, 40 blue leg's, 5 emeralds, 1 CBS, 1 skunk cleaner, 1 brown gulf shrimp? and various other LR hitch hikers yet un discovered or un-ID'ed
Fish=1 yellow tang, 1 yellow headed jawfish, 1 pink/blue shrimpgoby, 2 perc clowns.
Future fish = 1 sixline, 1 lawnmower blenny
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Old 08-03-2005, 03:26 PM   #3
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IME, they are not responsive, but you'll get your rocks. I ordered their 60lb "best" rocks and a little over half were pretty much small solid bolders. The big pieces were pretty nice though...

I guess it was decent for the price.

There's anothe company that sells base rock (I think something like reeferrock.com. ??), but their prices were so close to live rock prices that I would just opt for the latter.
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Old 08-03-2005, 03:46 PM   #4
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I'm in the same boat. I ordered 30# about 10 days ago as well, and have heard nothing and they have not replied to my email. Never doing business with them again.
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Old 08-03-2005, 06:14 PM   #5
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I have ordered several times from them. They have always delivered with no problem. In fact, I have ordered a total of 180# over this past year. the rock is very porous and doesn't take long when you seed it with LR.

7-10 days delivery is pretty standard from them. Did you guys pay with Paypal to secure the orders?

Mike
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Old 08-03-2005, 10:42 PM   #6
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Well, I guess I can take back my earlier statement. I just got an email with the tracking number. I guess if it's quality rock, then I won't have much to complain about.
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Old 08-04-2005, 12:08 PM   #7
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i just got my email with tracking also, it's been 11 days and the rock JUST got shiped yesterday......we shall see
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Old 08-04-2005, 10:23 PM   #8
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I think a lot of it has to do with the method in which you pay. Paypal can take a while to let a seller know that an item has been ordered. I ordered on 8/1, he was notified of the sale by PayPal on 8/3, it shipped today and I'm scheduled to receive it according to UPS on 8/9. I paid using my credit card through Paypal. From what I understand if you pay directly from a Paypal account it can take a lot longer to verify funds. I'll let you know how the rock looks when I get it.
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Old 08-04-2005, 10:46 PM   #9
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yeah mine is scheduled to arrive on 8/9 also
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Old 08-05-2005, 12:04 AM   #10
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Yes, it can take longer, but it seems to be more secure just in case.

Mike
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