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Old 08-23-2011, 11:27 AM   #81
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Wow, Carey, that stinks! If you buy the blenny, it's almost like rewarding a kid's bad behavior. BUT we are all so hooked on this stuff, makes it hard to resist! Update on my missing/pulled due to poor quality bubble coral: the customer service guy told me last Thursday that my card had been credited the 40 bucks, nothing has posted so far. I know it hasn't even been a week, and I'm gonna use all my patience to wait and see... But aquacon has also made it off my shopping list for pitiful customer service.
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Old 08-23-2011, 11:28 AM   #82
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Thanks dary, reality check. I just don't wanna order on the principle of the thing. BUT I also don't want to cut off my nose to spite my face if you know what I mean. I got an awesome deal on those clowns and they are happy as can be. They got me on the fine print details which now that I'm aware of I can avoid that issue. Still going back and forth on this one.

Some of the new sale items are such great deals it's almost worth it to take the gamble. And I always have the credit card company to fall back on if it comes to that.

See, thsi is why ifeel stupid even considering it. But their fish seem to be good....have to go find out if the barnacle blenny is on the "list" of expert non guaranteed items. if it is then its a no branier...
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Old 08-23-2011, 11:30 AM   #83
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Originally Posted by JennyLynn9579 View Post
Wow, Carey, that stinks! If you buy the blenny, it's almost like rewarding a kid's bad behavior. BUT we are all so hooked on this stuff, makes it hard to resist! Update on my missing/pulled due to poor quality bubble coral: the customer service guy told me last Thursday that my card had been credited the 40 bucks, nothing has posted so far. I know it hasn't even been a week, and I'm gonna use all my patience to wait and see... But aquacon has also made it off my shopping list for pitiful customer service.

Sometimes a company will batch post credits only once a week, so its possible that they are just waiting for the weeks end. I've had that issue with many other stores, including walmart. They post the sales immediateley to your card but take their sweet time with the credits. lol
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Old 08-23-2011, 12:17 PM   #84
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So the blenny is definitely not on the no guarantee list. Thats a good thing. I picked out 4 things for a total of 43.96. I picked the blenny, an orange ricordea, a red emerald crab and a green and blue shroom. So with shipping it will be $58. thats cheaper than just getting a barnacle blenny form liveaquaria when they come in stock eventually. AND I get some corals and a cool crab.

I still wanna call and talk to someone though, maybe I can get them to credit me for at least one of the shrimp which would make me happy enough. Plus I can tell them I wanna order more but have reservations. A decent business would do that to keep my business. Guess we'll see....

still waiting to pull the trigger though....I soo want that barnacle blenny it isnt even funny. LOL
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Old 08-23-2011, 12:20 PM   #85
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For those who havent checked the 40% off sale page lately, they added some new items to it and raised the prices on a few things. For instance they dont have the b&w clowns for $23 anymore, I guess they figured they were losing money on them.
Just looked and the B&W's are back at $23...
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Old 08-23-2011, 12:21 PM   #86
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Sounds like you want the blenny really bad. Order it and then boycott that company.
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Old 08-23-2011, 02:43 PM   #87
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Call me a sucker but I just spent $50 again here. I got the blenny which is not on the expert non guarantee list and a few mushrooms and a ruby emerald crab.

as long as the blenny arrives well I am set as far as price and since he's never available anywhere else I just had to have him, specially at $15.

Wish me luck or call me a fool either way. LOL

I hope to have them delivered on thursday so at least i won't have to wait long to find out if I was dumb. hehehe

I will give them credit for packaging though, my last order was packed perfectly. The emerald crabs that they dont guarantee came in alive and kicking so maybe it was just the shrimp. Still not happy it took 3 business days to address my issue but from what I've read online it could have been much worse.
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Old 08-23-2011, 03:37 PM   #88
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I think you have to take chances in life to get what you want. Even if they totally screw you, it isn't ruinous. I got short changed $10 and my exquisite wrasse is nowhere to be found (so much for it's guarantee), but I did get a very good deal on the rest of the stuff. If it wasn't something you were focused on getting, I would say blow them off. But sometimes it's worth taking another chance.
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Old 08-23-2011, 03:53 PM   #89
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What happened to your wrasse? Did he jump out or something? Or is he just hiding really really well?
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Old 08-23-2011, 04:11 PM   #90
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What happened to your wrasse? Did he jump out or something? Or is he just hiding really really well?
It's a big reef, he could still be hiding, but it has been almost 5 days now with no sign of him. He was pale when he was put in and the Royal Gramma was hard on him, but didn't damage him from what I saw. Every day that goes by I have less hope he made it. I have mesh on the top for my hawk fish, so no, he didn't jump.
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