Go Back   Aquarium Advice - Aquarium Forum Community > Saltwater and Reef > Saltwater Reef Aquaria
Click Here to Login

Join Aquarium Advice Today
Reply
 
Thread Tools Search this Thread Display Modes
Please support our sponsors and let them know you heard about them on AquariumAdvice.com
 
Old 02-09-2005, 09:54 PM   #1
Aquarium Advice Apprentice
 
Join Date: Nov 2004
Location: Ohio
Posts: 15
Captive Reef

I just ordered some items from Captive Reef, one of AA's sponsors. They promise incredible customer service. I placed the order Tues am and its still listed as pending. I called several times and wanted to increase my order - no answer or reply to my voice mail.

Anybody know best times to contact them? I see good advice about them in the vendor section

Z
__________________

__________________
Zanotti is offline   Reply With Quote
Old 02-09-2005, 09:58 PM   #2
Aquarium Advice Freak
 
Join Date: Dec 2004
Location: San Diego
Posts: 307
i'm sure Darin will answer you soon.
__________________

__________________
Emancipate yourself from mental slavery,
No one but ourselves can free our minds.
Bob Marley
swissfish is offline   Reply With Quote
Old 02-09-2005, 10:03 PM   #3
Aquarium Advice Freak
 
Join Date: Sep 2004
Location: Charlotte, NC
Posts: 468
I left a vm today and got a call right back. Darin also answered an email I sent to them via PM with lots of good info. Not sure why you haven't heard from someone yet, but you may want to PM Darin directly. I'm sure you would get an answer.

Jim
__________________
JamesR is offline   Reply With Quote
Old 02-09-2005, 10:32 PM   #4
member
 
Join Date: Oct 2003
Location: WI
Posts: 1,783
Your order shipped out early this afternoon. I try and get the phone when i can but being 1 person with no employees i cannot always answer. Next time be sure an d leave a voice message if you call. I always try and retrun calls the first free oment i get. E-mails and PM'S work pretty well, sometimes better then the phone



Here is your tracking in the meantime#1Z82E0E60342052633
__________________
captivereefs is offline   Reply With Quote
Old 02-09-2005, 11:07 PM   #5
Aquarium Advice Apprentice
 
Join Date: Nov 2004
Location: Ohio
Posts: 15
Excellent. Darin also sent me a PM and email with tracking. Looks like the items will arrive tomorrow.

Thanks for the super service.

Z
__________________
Zanotti is offline   Reply With Quote
Old 02-09-2005, 11:21 PM   #6
Aquarium Advice FINatic
 
Join Date: Oct 2004
Location: Tulsa
Posts: 562
Darin at Captivereef has outstanding service, My last two orders for drygoods were from him and my next one will be from the same place.
__________________
150 rr Oceanic, 300 pound lr,250 pounds ls, lps's, polyp's,soft corals, sps's,
Thumper is offline   Reply With Quote
Old 02-09-2005, 11:26 PM   #7
Aquarium Advice Addict
 
Join Date: Oct 2004
Location: NJ
Posts: 2,111
Same here. Darin went out of his way to try to contact me over an issue with my order and while I had him on the phone I was easily able to add to my order. I was very happy with the customer service and shipping speed.
__________________
Phyllis

Join the NJ Reef Club Today! Saving the world's reefs one living room at a time!
MACNA XXI Atlantic City, NJ September 25-27, 2009
Phyl is offline   Reply With Quote
Old 02-10-2005, 01:04 AM   #8
member
 
Join Date: Oct 2003
Location: WI
Posts: 1,783
Thanks for the nice comments guys. I will admit answering the phone is not my strong points. E-mails or PM'S work alot better!
__________________
captivereefs is offline   Reply With Quote
Old 02-10-2005, 12:22 PM   #9
Aquarium Advice Addict
 
Join Date: Jan 2004
Location: Texas
Posts: 1,152
Send a message via Yahoo to fishman
Throw my 2 cents in to...Darrin is GREAT!! I only wish I had more money to spend and I would spend it with him for sure!!
__________________
fishman is offline   Reply With Quote
Old 02-10-2005, 03:32 PM   #10
AA Team Emeritus
 
Join Date: May 2002
Location: Virginia
Posts: 2,256
Send a message via ICQ to fishfreek Send a message via AIM to fishfreek Send a message via MSN to fishfreek Send a message via Yahoo to fishfreek
I dont like the phone much either Darin. I find some people like to ramble on and on and on with talking on the phone where as at least if they do it in an e-mail or PM I can budget my time to where I have proper time to respond with out having to take away from something else.
__________________

__________________
Remember dont tap the glass, your fish will think you're an idiot -Anonymous mother

Check out our articles area. 30+ Aquatic articles for your enjoyment
Are you in or around the Shenandoah Valley area? If so click here to join our regional forum.
fishfreek is offline   Reply With Quote
Reply

Tags
cap, reef

Please support our sponsors and let them know you heard about them on AquariumAdvice.com

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
wild vs. captive GBRs Jaybird Cichlid Discussion 6 06-04-2006 05:47 AM
Captive Reef & Darin's awesome customer service pecan2phat General Retailers 3 01-15-2004 10:17 AM
Anyone ever order from Captive Reefs?? reefobsessed General Retailers 5 12-05-2003 03:36 PM
captive cichlid? Mephistopheles Cichlid Discussion 7 10-21-2003 08:53 PM







» Photo Contest Winners








Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -4. The time now is 11:11 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.