yetee
Aquarium Advice Activist
I am truly sorry you had such a bad incident, if that offer is in writing then hold on to it and fight for more, if they don't give then fall back on it and call it your lucky day. If it isn't it writing, then take that $500 as fast as you can.
Unfortunately this is the reason most companies are very hesitant in giving apologies for inconveniences and things that are out of their hands, in writing. Because in the eyes of lawyers it is "admitting guilt", and in our sue happy society everyone feels they are entitled to compensation rather than take responsibility for themselves. As bad as it may sound I hope that the power company, if they gave it to him in writing, worded it correctly so as not to say they are at fault and that it was not signed. Which it sounds like they did because he said that they said it was not their fault and offered the $500 just to be nice.
Rob-Mango,
I am sure there was a good reason for them to turn the power off if they were doing things to a home. If you feel that they did not need to turn the power off then are you saying you would like to take responsibility for the workers that could be killed by getting hit by 220 or 480 VAC at 10,000 amps while they are fixing an electrical line going to a home? Your power could have been off for less than 5 mins, could have been all the time they needed to patch in a new line, depending on your return line sizes. you would be amazed at how fast 240 gallons can be drained from a tank.
Also I was not saying you didn't pay your bill, that was an analogy. In my opinion the power company already tried to make things more than right, but you want them to pay for your negligence as well. I hate to sound like a jerk but the Sue Happy American attitude really bothers me....