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View Poll Results: Does your LFS offer a livestock guaranty?
7 days or more 1 7.69%
5 days 0 0%
48-72 hours 3 23.08%
24 hours 1 7.69%
Till I walk out the door 8 61.54%
Voters: 13. You may not vote on this poll

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Old 03-13-2003, 08:27 PM   #1
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Does your LFS offer a livestock guaranty?

The local stores do not offer any guarantee on livestock. One says to come in on Wednesday to pick a fish from the new arrivals and then pick it up on Saturday.
Online vendors offer 5-7 day guarantees but charge for overnight shipping which is often more than the cost of the fish.
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Old 03-13-2003, 08:42 PM   #2
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The local store closest to me offers no guarintee once you leave the building on saltwater. They do have a 5 day on freshwater fish, minus Discus
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Old 03-13-2003, 10:18 PM   #3
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the store i actually shop at offers a 24 hour guarantee, and then there's petco's 14 day guarantee, but i don't really buy anything there as far as livestock
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Old 03-13-2003, 10:34 PM   #4
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Here its is the same as fish freeks, but at another place, you have to have a water sample, and then you have a 48 hours SW G. and a 7 day FW G. without sample no G.
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Old 03-13-2003, 11:14 PM   #5
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The LFS I used to work at offered an "insurance policy" on SW fish. For an additional 10% you could buy a guarantee on the fish for 50% of the cost of the fish for 14 days. It seemed kind of cheesy...but no other LFS within 100 miles offered any guarantee and we had no guarantee from the wholesaler. We actually sold alot of the "policies" it was a real good deal for people purchasing the high dollar fish. For those that chose not to purchase the guarantee...there was an unspoken/unwritten 48hr guarantee. If someone called and said their fish had died within 24-48 hrs of purchase...we would sell them a replacement at 1/2 price. Of course they had to bring us a water sample.
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Old 03-13-2003, 11:39 PM   #6
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I like the 'insurance policy' idea! I'm not surprised that the store sold a lot of those. The combination of insurance and Ĺ price on replacement was probably cheaper than the shipping charges from an online store for the less expensive fish.
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Old 03-14-2003, 06:48 AM   #7
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My LFS offers it only on freshwater (7 Days). Petsmart is 13, Petco is 14, Petland is 3. No one seems to offer is on SW
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Old 03-14-2003, 12:02 PM   #8
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My LFS has no guarantee but will order and hold fish for me. He is honest and doesn't just sell fish to sell them. His fish are not guaranteed when he purchases them and that's why I guess customers do not get a guarantee. He said he's been buying fish from the same place for over 20 years and doesn't intend to change. I feel if the fish live in his tanks for over a week looks healthy and eats readily then you should be in good shape. On the topic I have only 1 LFS that has a 14 day 50% guarantee 1 hour away. Everyone else has the out the door and no more.

I feel 99% of the online vendors have livestock that was captured by chemical poisoning instead of net caught and are mailing them. So, their 7 day guarantee is great because your poisoned fish will be dead in just a few days and you get your money back but lose $30 in shipping. I lost a Flame angel because of this and I then chose to pay over double from my LFS because I could view it and wait over a week to pay for it. If it dies then it's his loss. And I feel comfortable that he is not going to order fish that he is going to lose.


This practice is goining to lead to species being very depleted and extinct and could cause problems for shipping of livestock. Regardless where you buy your fish they are shipped most likely from CA sometime or another.

The no guarantee seems fair if you know that the LFS isn't selling you something that is guaranteed to them. But think about it, if they had a guarantee on their fish from their supplier, then they would guarantee your fish because they would need your dead fish to cash in the dead. But who buys a fish on the same day the LFS gets the fish so that the LFS could honor the 7 day guarantee that they have on the fish! Make and sense?

Sorry to ramble but i've recently experienced this "Guarantee" from a on-line vendor and I will buy LFS only from know on.

One last thing,

Hey BEARFAN Good luck with K. Stewart. Better in Chicago than in Miami . You will see why Pittsburgh got rid of him. Don't worry he'll pull through in pressure situations :P. I have QB problems in Miami myself.
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Old 03-14-2003, 05:37 PM   #9
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I feel 99% of the online vendors have livestock that was captured by chemical poisoning instead of net caught and are mailing them.
Where did this figure come from?? Simple fact is that your LFS has the same potential to get chemically caught fish as any online vendor. The fish are all caught by the same collectors whether it is for transshipping to an online vendor or a wholesaler. The practice of catching fish with cyanide, while it is still a widely used method, is on the decline. If you'll take a look at this thread, you can see the hobby has made great strides.

If you'll read this article you will see the majority of the cyanide fishing is done to support the restaruant industry in Hong Kong.
http://panda.org/news_facts/newsroom...m?uNewsID=5563

And in this one you will see that fish collectors are being paid much more for fish that were net caught rather than chemical.
http://www.cdnn.info/eco/e030212/e030212.html
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Old 03-14-2003, 08:01 PM   #10
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What I wrote above is just MY opinion.
What people right in articles is one thing, but when an online retailer is selling a fish for a very very cheap price, do you really think they paid extra for a diver to net the fish himself?

I'm saying that these online places who sell directly to your door are very more succeptable to sell poisoned fish. If you were to find a retailer that didn't sell poisoned fish then you will pay more.

We as customers personally don't know what we are getting over the internet, but a quality LFS who orders from the same place all the time isn't going to continuosly get sick fish. That's why I feel getting from your LFS with a GUARANTEE or not is the best way to go. That's what the topic is about Guarantees, correct.

I personally would like to take a vacation and view the process from catching the fish from the ocean and then to the first person who receives these fish and see how the process goes from their.

I'm just saying that if the online retailers that are starting to Boom in their sales and the governments find that they are poisoning fish and shipping them in mass quantitees that this will probably be stopped. Then how would anyone be able to get fish if they outlaw the shipment of live fish.

These are all just my opinions, no arguments are meant to be started. I think people should be more aware.
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