plkdb
Aquarium Advice Activist
I`m not really upset, just more dissapointed. Theres a fish store close to my work. I was really impressed by the livestock quality they had there, and the staff a husband and wife (met the husband, didnt meet the wife till today). The husband told me they would match any online price, and that his wife kept really up to date with all of the prices. My wife bought me a $50 gift certificate for their store for my bday. I went there and bought a 48" 9500k GE fluorescent light bulb. Their price was 20.99 seemed high, but I just figured i would peek around when I got home. Found it at Liveaquaria.com for 10.59, so I went back today. Had to go back anyways because the end prongs were completely destroyed on the one they sold me. Talked to the lady, finally walked out with a cash refund, but she made me feel like I was putting her out of business. She went on to tell me about how she thinks she provides a service and that she cant match every price out there, and how her rent is 1600 a month, and her electricity is 600 and all she had sold that day was 10 crickets, and a betta. How this was why she doesnt give cash refunds, to which I responded that a company check would be fine. She putzed around some more, complained some more, and handed me the cash back. I just walked out feeling horrible. I just kept telling myself that it wasnt my responsibility to keep them in business.