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Old 11-27-2012, 10:26 PM   #1
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im sick of waiting, where can i get lights retail store

i bought a nova extreme online, bulbs dead on arrival

i get replacement for free, dead on arrival

im pissed, and i cant handle it any more, what are some retailers i can buy 2x24 t5ho lights that are 24 inches?
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Old 11-27-2012, 10:38 PM   #2
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You sure nothing's wrong with the light itself??
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Old 11-27-2012, 10:45 PM   #3
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i dont know what your asking, the light bulbs were dead on arrival

the packing didnt even say fragile on it, as soon as i opened the box i can hear all the loose fragments inside, i still tried plugging it in and it didnt work

im going to go buy a light at petsmart real quick to see if my fixture is broken, if its not ill pay for my own lights, if it is im going to return it and complain like a baby to the seller lol
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Old 11-27-2012, 10:49 PM   #4
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Ohhh gotcha broken, not inoperable. I understand...
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Old 11-27-2012, 10:49 PM   #5
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You could try odyssea lights from aquatraders.com
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Old 11-27-2012, 11:51 PM   #6
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ah so turns out that my fixture was broken, out of my rage i went to petco and paid 40...for replacement lights and they didnt work

i know for a fact the shipped bulbs were broken because of the loose filaments, the ones from petco had no loose filaments but ya..I am trying to get a replacement shipped to me or completely return it. This is stressing me hard ><

btw how did most peoples bulbs come packed? did their box say fragile on it? i dont understand how i get 2 boxes in a row of dead bulbs
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Old 11-28-2012, 12:13 AM   #7
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Def. call the online store and tell your story of how the box was roughed up and wasn't handled properly, you thought just the bulbs were dead, but you tried new bulbs from a different store and they didn't work on the fixture. They will prob. refund or send a new fixture, but you may have to send it back and pay for shipping..don't really know what their policy is/how it works. And don't stress out, just be patient .
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Old 11-28-2012, 12:16 AM   #8
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yeah i was FURIOUS for an hour, but i calmed down after feeding my fish

They said they would exchange it but forget it, once amazons seller responds if i can return it, i will return it and buy a different fixture from a different site

i will now get a 4 bulb t5ho or maybe an led, you know what, im willing to spend up to 150 now just so this crap doesnt happen again
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Old 11-28-2012, 12:38 AM   #9
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If you go LED you won't have to worry about bulbs for years. The ripple effect is also nice.
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Old 11-28-2012, 12:43 AM   #10
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care to recommend an led? i need a 30 inch one, ~150 budget

http://www.amazon.com/Marineland-Dou..._petsupplies_1

this is really cheap and high ratings but i trust the reviews here more
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