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Old 08-18-2004, 12:33 PM   #1
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need help with liverocks.com

Anyone got the number for liverocks.com? I want to order some LR and their web site is down. Thanks! Lando
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Old 08-18-2004, 12:43 PM   #2
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Old 08-18-2004, 12:45 PM   #3
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Thanks! I will try it again...Lando
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Old 08-18-2004, 01:08 PM   #4
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zack@aquariumadvice.com use this email, zack will get back to you in a timly fasion and i believe there is a discount if you let him know your an AA member
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Old 08-18-2004, 01:51 PM   #5
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Just got off of the phone with Mike. Very nice and very helpful. I ordered 25 lbs of Keys rock to go with the 80 lbs I already have. Should be here in the morning! After reading all of the wonderful things about them on this site I decided to give it a try. Thanks for the help! Lando
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Old 08-19-2004, 08:32 PM   #6
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Lando, curious to see what you thought of the rock.....................
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Old 08-20-2004, 01:38 PM   #7
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The rock itself looked great. Just a few hitch hikers, small pistol shrimp and a stone crab who is going to the LFS. Getting it was not so good. The shipping company did not deliver it until 6:30 pm! It was scheduled for delivery by noon. So...I spent a lot of time on the phone and had to wait around all day for this package to show up. It was a MAJOR inconvienence. Mike at liverocks.com was great though. He said if the rock was in bad shape he would ship out a new order no questions asked. If only DHL had that good of customer service. I went ahead and put the rock in a rubbermaid tub just incase there was more die-off then expected. I will check levels tomorrow since I am at work until 7 am tomorrow morning to see how things are. Rock overall looks great.
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