need help with liverocks.com

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lando

Aquarium Advice Addict
Joined
Mar 5, 2004
Messages
7,889
Location
Savage, MN
Anyone got the number for liverocks.com? I want to order some LR and their web site is down. Thanks! Lando
 
Phone: (727)938-6522 Fax: (727)938-5992
E-mail Us: Sales @ liverocks . com

Website is up for me.
 
Just got off of the phone with Mike. Very nice and very helpful. I ordered 25 lbs of Keys rock to go with the 80 lbs I already have. Should be here in the morning! After reading all of the wonderful things about them on this site I decided to give it a try. Thanks for the help! Lando
 
Lando, curious to see what you thought of the rock.....................
 
The rock itself looked great. Just a few hitch hikers, small pistol shrimp and a stone crab who is going to the LFS. Getting it was not so good. The shipping company did not deliver it until 6:30 pm! It was scheduled for delivery by noon. So...I spent a lot of time on the phone and had to wait around all day for this package to show up. It was a MAJOR inconvienence. Mike at liverocks.com was great though. He said if the rock was in bad shape he would ship out a new order no questions asked. If only DHL had that good of customer service. I went ahead and put the rock in a rubbermaid tub just incase there was more die-off then expected. I will check levels tomorrow since I am at work until 7 am tomorrow morning to see how things are. Rock overall looks great.
 
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