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Old 01-05-2004, 08:52 PM   #1
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Never use FedEx

Never use FedEx. I tell people this all the time, and I just had myself proven correct once again!

I ordered a bunch of stuff from Dr. Fosters and didn't bother to check who their shipper was... Sure enough a full week's gone by and I haven't seen anything. (I should mention that I live pretty close to Dr. Fosters) So I call the store and they give me the tracking number... and it's FedEx. I knew immediately that I was in for treat! So I track the order on their website and this is what I get:
NO SIGNATURE FOUND
Delivery Status: Delivered
Delivery Location: Middleton
Signed for or Released By:
Delivery Stop Number: 080
Ship Date: 12/30/2003
E-PDI Date: 12/30/2003
Est. Delivery Date: Delivered
Delivery Date: 01/02/2004
Service Level:
Total Weight: 42.0 Pounds, Gross Weight
Scheduled Time:
Scheduled Date:
Instructions:

The detail is amazing don't you think? So I call Fedex and they tell me it was delivered on 01/02/04 at 12am. That's right, 12am... I asked if they normally delivered at 12am and they went to check some things... after 10min of hold music they tell me that the center in my town is closed but they will call me tomorrow between 8am and noon. When I'm not home of corse. Then she tells me that the package was marked as "Damaged in transit"

So thats FedEx for ya... not only did they lose my package, they destroyed it as well. This is not the first time FedEx has screwed up a delivery on me... But it's definitely the last.

[/b]
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Old 01-05-2004, 09:00 PM   #2
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I always use the cheap 5 day option, usually its UPS. Sorry to hear about your package.
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Old 01-05-2004, 09:07 PM   #3
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I do a lot of shipping, but I normally use UPS. I have seen them all screw up equally. Both FedEx and UPS are very good about fixing their mistakes, but USPS is the worst and will never fix/pay anything.
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Old 01-05-2004, 09:14 PM   #4
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Yes, USPS is awful... They don't even gaurentee that your package will arive. But EVERYONE hould know better than to let the government handle any of their buisness, much less their shipping. lol
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Old 01-05-2004, 09:43 PM   #5
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Old 01-05-2004, 10:40 PM   #6
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I have had no problems with fed ex or ups in my dealings. There are millions of packages in transit every day so its kind of expected that a few will get damaged every once in a while. Given all the mecanized equipment that is used in sorting facilities and all.
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Old 01-05-2004, 10:43 PM   #7
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Isn't the USPS privately owned now? I thought the gov't. shed that. Who knows, maybe someone told me wrong...you wouldn't believe the idiots that talk to me sometimes. Ahhh, retail....isn't it great. =]
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Old 01-05-2004, 10:50 PM   #8
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We knew this lady at the UPS counter because we were there all the time before we got a private UPS account, and we were talking about packing material, and she got real solemn, and leaned across the counter and stared me straight in the eyes and said menacingly....

"If you saw these guys transfer the packages from truck to truck, and on these belts, you'd pack your stuff three times thicker than you're supposed to!"

I found that to be rather disturbing. All in all I have no problems with UPS drivers, but it seems that the damage occurs in transfer and on the belts. She said stuff gets dropped and scrunched up in the belts and thrown clear across the transfer station and onto the floor.
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Old 01-06-2004, 12:01 AM   #9
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I ordered a bunch of stuff from Dr. Fosters and didn't bother to check who their shipper was
It doesn't say in your post, but...GOD, I hope this is a dry goods delivery!!!
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Old 01-06-2004, 12:30 AM   #10
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I had a buddy that worked for UPS filling up the trucks for delivery and he said if I ever saw the way packages were kicked, dropped, thrown around and just all out treated horribly I would never ship with them again. My mom once got a porcelin disney figure that was packaged with a ton of peanuts and double boxed and it was shattered into 20-30 pieces, luckily it was insured though.
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