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Old 01-07-2009, 02:57 AM   #11
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actually they are one of the ones i havent heard good things about. When you originally posted i thought you were talking about non-live things like equipment and such. For live orders i would stick to just liveaquaria and marinedepot.
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Old 01-07-2009, 10:19 AM   #12
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I buy bulk dry goods from drsfosterandsmith....$15 for shipping. Thatpetplace matches other places (I get my clean up crews from them), premiumaquatics is good (got my heaters and phs there).
I have ordered from marinedepotlive and will never order from them again.
I got my Fluvial FX5 and nova extreme pro off ebay. I'm sure I am missing a few, but that is a list of where I mostly buy.
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Old 01-07-2009, 01:31 PM   #13
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what happened with marine depot live? I have only ordered non-live from them but i assumed they were just as reputable with live goods
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Old 01-07-2009, 02:01 PM   #14
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I have heard marinedepot is good for dry goods.
Well, I took the day off for getting my shipment of fish/conchs. I waited all day, nothing, no call no email, nothing. I called them and they told me they didn't have everything I had ordered....at least let me know! Once I got my shipment, one of the conchs was DOA, and another fish lasted 6 days (1 day after their guarantee), I would have had to spent $70 to return both fatalities. I think there was something else but I can't quite remember.
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Old 01-16-2009, 01:41 PM   #15
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Great Customer Service from the doctors

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i ordered some test kits from Foster & Smith. I found an online coupon for 5 dollars off. hey 5 bucks is 5 bucks!
I've ordered several things from the good doctors. Can't say enough good things about their customer service. It has to be second to none.

Most recently had a problem with a back ordered item. They upgraded to the next larger size item and did not charge me any shipping.

Very pleasant via email, live chat and on the phone.
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Old 01-16-2009, 02:01 PM   #16
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I've ordered from LiveAquaria, Pacific East Aquaculture, and Vivid Aquariums as far as live stock and I have never had a problem with either (all corals, I get fish from the LFS). The shipping does suck, but it is normally a flat rate so just order a lot of stuff at once to save on shipping. Depending on how much you order, sometimes shipping is free.

I order most of my equipment and dry goods from Aquacave, no problems.
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