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Old 02-28-2014, 12:56 PM   #1
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Ordering livestock online

I'm a little uneasy ordering from online. Mainly due to me living in TX. everything I order will come from either coast. Right now I'm looking at getting a CUC from reefs2go. Has anyone had experience with them? How did your livestock arrive? Thanks for the help.
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Old 02-28-2014, 01:08 PM   #2
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If your looking for a cuc go to john over at reefcleaners.org. Great guy, great company, great shipping, only problem is he can't count I ordered 20 snails for one of my 40's and got close to 50, even with 6 doas I had way more than I paid for
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Old 02-28-2014, 01:09 PM   #3
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I get most of my livestock from online. In terms of a CUC, there are better places to order from. R2G is best for their pods. When I started with them, they struggled to get livestock to you alive but would give you a refund. Now they don't have those issues so much.
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Old 02-28-2014, 02:16 PM   #4
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You don't need a CUC. Just keep nutrients in check and you won't have algae issues. CUC does not remove the issue causing algae. It just hides it for a while recycling the nitrates and phosphates for algae to consume again.
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Old 02-28-2014, 03:08 PM   #5
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Sorry, but having or not having a CUC wasn't my question. It's about ordering livestock online and peoples experience with it. Your statement makes perfect sense, my tank in only a 29g I do weekly PWC and still have a but of algae now and then. I use RO/DI.
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Old 02-28-2014, 03:20 PM   #6
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Your apprehension is understandable. I would look at the guarantees an online retailer is making. Some will give you 7 days while others will 15. You might have to follow their recommended acclimation procedure for them to honor the guarantee so be on a look out for that...or anything that could void the guarantee. A retailer can also ask for photos of dead animal/critters. Do not dispose of any before talking to the retailer.
Also, many fish stores are willing to ship animals if a buyer is within 100-200 mile radius. They will usually ship an order via Priority Mail that most people get the next day and only pay $10-$11 for it. Good luck!
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Old 02-28-2014, 03:34 PM   #7
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Also, look at the details of the guarantee. For instance, saltwaterfish.com has a 15 day guarantee. However, they will only give you store credit if the animal dies after (I think) 4 hours post delivery. That store credit doesn't count towards your next order for free shipping and can't be combined with a lot of their sales. they also require that you send them a picture of the dead animal.

Liveaquaria however IME will give you a refund in most cases without asking too many questions.

These are the only two online retailers I have ordered from.
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Old 02-28-2014, 08:35 PM   #8
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I ordered from r2g and the snails and crabs were very tiny. I usually use bluezoo aquatics I've ordered quite a few things from them and their on the west coast.
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Old 02-28-2014, 08:38 PM   #9
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For fish and corals live aquaria and blue zoo are the only 2 I use. But I'm telling you if your lookin for cuc, john Maloney at reefcleaners.org is the king of the snails!!!!!!
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Old 02-28-2014, 08:39 PM   #10
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I have had mostly bad luck with reefs2go. I made 3 orders and they all had something not alive in them. I love reefcleaners.org, john is a standup guy and like stated above you will usually get more than you order. He refunds you if something doesnt arrive alive as well. Most places only give a store credit which isnt the best way to refund in my opinion.
I have mostly ordered from liveaquaria and they will refund your credit card if something doesnt make it two weeks. Best online place from my experience.
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