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Old 07-14-2014, 11:50 PM   #11
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Did you try to refund it or take the loss?


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Old 07-15-2014, 12:00 AM   #12
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I'm afraid I did not since I nursed them for quite sometime that it seems unreasonable to do so.
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Old 07-15-2014, 12:03 AM   #13
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I'm gonna try to return mine. We'll see how that goes ..



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Old 07-15-2014, 09:25 AM   #14
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i have been with them back in the days when they HAD fish for sale. but nowadays, they're a joke among the online retailers. no one answers the phone, they will not contact you if the item is no longer available, they usually run out of stuffs since they don't project the impact of the promotions that they have at the time, and you get strange robo calls that states that you will be getting a shipment soon although you won't get it for another week.

i have filed a complaint, like many others, on Better Business Bureau and it took them over a month to answer. In addition to that the answer they provided are not satisfactory and does not address my complaint. i'm done with them.
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Old 07-15-2014, 09:35 AM   #15
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Yepp I've learned my lesson. Sticking to my lfs!


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Old 07-15-2014, 10:01 AM   #16
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I've ordered from them like 4 times and not once did I get anything satisfactory. I kept ordering cause people kept saying it was hit or miss, but for me it was all miss.
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Old 07-15-2014, 10:37 AM   #17
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Down with reefs2go! >


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Old 07-15-2014, 11:21 AM   #18
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So I finally got ahold of them after calling them none stop for 15 minutes. I told the lady that I received **** in a box and she told me the 14 day guarantee. I have to email them pictures of everything. And I need to pay the shipping to get the dead coral back to them. They said anything acclimated with styrofoam is voided from the warranty. EVEN THOUGH THEY SENTTHE PLUGS ATTACHED TO A PEICE OF FOAM! Looks like I'm a sucker to a grimmy online business. Please everyone spread the word to never order from REEFS2GO.COM


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