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Old 03-11-2011, 08:07 PM   #1
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I went to this LFS today to get a few.supplies.and tried to..talk the worker to let me buy some used substrate. Of course he gave me a baffled look. I told him that I.was doing a fishless cycle. He said he never heard of it. Ammonia.from a bottle??? Confused he tried to sell me.starter fish. I just grabbed an airstone and filter media and left....beware this particular worker he isn't well trained. Neither am I but I did my homework. Peace
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Old 03-11-2011, 08:10 PM   #2
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Good for you. They want to make a sale. I`m in Richmond but I am proud of you.
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Old 03-11-2011, 08:16 PM   #3
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I am glad I ran across this site. Thanks very much. Stay in touch
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Old 03-15-2011, 08:17 PM   #4
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I had 2 incidents in Richmond recently that I thought should be shared. I went to one local fish store looking to purchase some angelfish. Found 2 that I liked and asked about purchasing them. I was told that I couldn't because the tank was being treated for ich. I couldn't even see it when the manager tried to point it out. The other incident occurred at my local Petsmart. Someone was trying to buy 25 goldfish that they wanted to give away as presents at a kid's birthday party. The sales associated refused to sell them the fish.

Sometimes we harp on how much goes wrong at LFS's that I thought I should share some positive experiences.
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Old 03-15-2011, 08:22 PM   #5
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Animal Jungle is a great store. I believe they are, and will go back. I will do my own reaearch and appreciate your comments. That is good to hear. Thanks Oneal
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Old 03-17-2011, 10:58 PM   #6
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Went back. Waited 20minutes for service. Inadequate staffed. I left with a small tub of java moss. I wish I could get some satisfactory help in this store. They have an incredible selection of fish. But I guess I will try one more time and then I will be forced to use Petco or PetSmart or order sight unseen online. I hate horrible customer service and I am not demanding. Just wish folks took pride in their work. I never did get waited on. The java moss was already packaged.
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Old 04-04-2011, 07:36 PM   #7
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Animal Jungle is great for their selection but their staff in not well trained, well I take that back, there are a few guys that know their stuff, but most don't. There's this one new girl that's dumb as a brick. I asked her something just to see what she knew and she was so off from the truth it wasn't even funny.

But other then that it's a great place for selection. That's funny because I told a guy there I was doing a fishless cycle and they were extremely confused and even told me I was wrong! Animal Jungle is the place I go to find something I've researched. I go in, get it, and usually don't talk to the employees, and head out, lol

It's good to know I'm not the only person that's walked into there talking about a fishless cycle. When I first started and knew nothing they sold me a clownfish as a cycle fish. Ugh.
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Old 04-04-2011, 09:24 PM   #8
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Absolutely right. I must have ran into both of those kids. Just have to do your own homework is all.
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Old 06-01-2011, 09:24 AM   #9
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Apparently the workers I referred to earlier, no longer work there. I have received outstanding service lately and they are running lots of specials. I am glad for the fish!
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Old 06-29-2011, 01:06 PM   #10
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The quality of their fish is going south. Watched 2 die the other day.
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