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Old 04-23-2017, 12:13 AM   #1
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Glofish Keep Dying New Aquarium

Hi, I'm new to aquariums, and I would appreciate any help.

We have a 10-gallon tank, and we let it cycle without fish for several weeks. We added 4 Glofish at once and they all died almost immediately. The pet store checked the water, and everything was perfect. They suggested we didn't have sufficient bacteria, so we got SafeStart Plus and added 2 Glofish. One died overnight, and one has lived three days. We added one Glofish yesterday, and everything seemed fine, so we added two more today. I read they are schooling fish, so we wanted to have 4. We have 3 snails that have lived since the beginning, and they are thriving. Each time we add new fish, we add SafeStart. I have checked the water with the API Master Kit each day, and the water is in normal parameters for each test.

Any ideas? My three-year-old loves the Glofish, but should we think about trying a different type of fish? Any help is greatly appreciated!
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Old 04-23-2017, 12:15 AM   #2
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Forgot to mention that one of the fish we added today died after about 8 hours. The fish we have had for three days does not look well. So frustrating!
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Old 04-23-2017, 12:23 AM   #3
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What are the water parameters?

How did you acclimate these fish to your tank?

Also, these fish should be in groups of 6+, not 4.
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Old 04-23-2017, 11:58 AM   #4
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I just tested this morning, and the pH is high (purple when using the high pH test). It was 7.4 previously. Ammonia, nitrate, and nitrite are 0. Only one fish remains. :-(

I need to do a partial water change. I've never done one before. What is the best way to get the new water to the appropriate temperature?
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Old 04-23-2017, 12:23 PM   #5
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I need to do a partial water change. I've never done one before. What is the best way to get the new water to the appropriate temperature?
I use an instant read digital meat thermometer to get a reading from the tank then I hold the same thermometer under the running water at the sink and adjust until it's the same temp then fill the bucket.
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Old 04-23-2017, 01:02 PM   #6
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Great idea! I just use these cheap floating thermometers from my lfs.
I just float them in my bucket than add heated tap water to get correct temp.
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Old 04-23-2017, 01:04 PM   #7
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I use an instant read digital meat thermometer to get a reading from the tank then I hold the same thermometer under the running water at the sink and adjust until it's the same temp then fill the bucket.


Thank you! I just tried this method, and my one remaining fish seems to be doing fine. I know they are schooling fish (our plan was to have 6, but we never made it up to that number), so my one fish seems to be searching for a friend. I feel bad for adding fish that eventually die. I have no idea what we're doing wrong!
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Old 04-23-2017, 01:11 PM   #8
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Originally Posted by bekershpd View Post
Hi, I'm new to aquariums, and I would appreciate any help.

We have a 10-gallon tank, and we let it cycle without fish for several weeks. We added 4 Glofish at once and they all died almost immediately. The pet store checked the water, and everything was perfect. They suggested we didn't have sufficient bacteria, so we got SafeStart Plus and added 2 Glofish. One died overnight, and one has lived three days. We added one Glofish yesterday, and everything seemed fine, so we added two more today. I read they are schooling fish, so we wanted to have 4. We have 3 snails that have lived since the beginning, and they are thriving. Each time we add new fish, we add SafeStart. I have checked the water with the API Master Kit each day, and the water is in normal parameters for each test.

Any ideas? My three-year-old loves the Glofish, but should we think about trying a different type of fish? Any help is greatly appreciated!
Just for starters...

Are you using a dechlorinator?

How did you "cycle" your tank for several weeks?

You absolutely need a liquid test kit. API makes a good one that tests ph, nitrites, nitrates and ammonia.

You shouldn't need to use the high range ph test.

What type of filtration are you using?
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Old 04-23-2017, 01:47 PM   #9
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Just for starters...



Are you using a dechlorinator?



How did you "cycle" your tank for several weeks?



You absolutely need a liquid test kit. API makes a good one that tests ph, nitrites, nitrates and ammonia.



You shouldn't need to use the high range ph test.



What type of filtration are you using?


I am using the API liquid test kit. I used the high range pH test because the regular pH test said the water was 7.6, which is the highest it shows.

Yes, we used the Tetra Safe Balance to dechlorinate the water.

We set up the tank with the water conditioner for several weeks before putting in the fish. I now realize we didn't build up bacteria. We added SafeStart plus with the second batch of fish (and all subsequent additions just to be safe).

The filter is a Tetra Whisper filter for 10 gallon aquariums.

Do you think our three snails are causing any problems to the fish? Just trying to rule everything out.
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Old 04-23-2017, 02:01 PM   #10
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Glofish Keep Dying New Aquarium

My ph is the same. I've kept all types of fish so that shouldn't be the problem. Did you acclimate the fish that died immediately after you added them?
Sounds like you're on the right track now. Personally I wouldn't rely on the SafeStart products to cycle your tank. If you still have any survivors you can do a fish in cycle. It will require frequent testing and water changes but it can be done. Have you tested your ammonia and nitrites? If so, what are the results? It will take some effort to get the tank established but once you do you'll get to relax and enjoy!

Check out the AquaClear 30 on amazon. Such a better filter for your tank if you can swing it.
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