Is this true????

[fishboy87]

So I was having some problems with my water pressure coming out my output nozzle in my fluval 405.... I decided to call Hagen customer service and get some advice ... The female that help me stated that (the area highlighted in the pic)(the joining of the ribbed tube and the intake) needs to be under water as it's shown in the pic.. I had to put something under my fluval in order to get that extra hose for the joining to be submerged.... I've thought of this as an issue .... Is she feeding me nonsense or is this true???

 

[Old Scales]

Fishboy,
The service rep at Hagan is alluding to the fact that the joint between the ribbed hose and the rubber connector may not be airtight. Since it's on the intake side, if it was above the water it could suck air instead of water. I would think you would be able to hear it sucking air.
Sounds to me like she just gave you the box generic answer. LOL
Take care, OS.

 

[Cactuspixie]

Might not be what she's referring to, but I find that if that part of the intake on any filter is above water, the filter can take in air as well as water, reducing its effectiveness.

 

[Cactuspixie]

Hehe OS. pipped me at the post!

 

[fishboy87]

But now the intake nozzle is against the glass.... ... It's the fluval nozzle in the background not the aqueon up front..,can this reduce the effectiveness?

 

[Cactuspixie]

Only if debris builds up between the strainer and the glass. I use suction cups to keep my pipes an inch or so from the glass

 

[Tommy10]

Ya its true on my fluval c3 the part where they connect has to be under water too.

 

[fishboy87]

Where can I get suction cups ??? Lol

 

[Cactuspixie]

You should be able to pick them up at an LFS or pet store. I buy spares from eBay.

 

[fishboy87]

Just located some from Amazon but I'll see if I can get it from Lfs instead thanks....

 

[BLUEaquarium06]

I just got a canister filter and my water flow was very slow and it was because the intake was sucking in air at one of the joints, but the piece was to loose to be air tight, so I took apart the whole think and caulked all the joint and connecting spots and now it works perfectly

 

[fishboy87]

Used a heater attachment ... Seems to be working for now.. What you guys think?
In the second pic you can see that the intake is now against the glass anymore

 

[Old Scales]

Looks like a plan! OS.

 

[Cactuspixie]

Perfect!