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Old 07-09-2005, 07:21 PM   #1
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Need Hagen AquaClear Customer Service Number

Does anyone have a contact number for Hagen Customer Service in the US. My AquaClear 110 is making a loud noise in the motor area. I have taken it apart cleaned it and it is still making this noise. The system is less than a month old.

Thanks
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Old 07-09-2005, 08:06 PM   #2
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I found this online link for Customer Service but could not find a phone number or anything else:
http://www.hagen.com/hagen/canada/en...ic/contact.cfm

HTH
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Old 07-09-2005, 08:20 PM   #3
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Thanks FF I found that link and have already sent in a the info awhile ago. The thing that I'm worried about is that the guy at the LFS today told me that he had 2 others returned for the same reason and they were newer units also. So I'm not real sure what to do now. I've put the unit back on the tank until I can do something else about it.
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Old 07-09-2005, 10:57 PM   #4
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I figured that you may have come across it, but I couldn't find anything else besides that link. Do you still have the box or instructions? It should have a contact number.

Or maybe the lfs could open up another filter and get the info for you?
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Old 07-09-2005, 11:38 PM   #5
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Take it back to the shop....all retailers of Hagen product are required by Hagen to do exchanges on faulty merchandise.

The only Hagen phone numbers I have are all at HQ in Quebec.
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Old 07-10-2005, 08:01 AM   #6
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Yea I've still got the box and all the paper work. The LFS want have any in until this Friday. So I guess I will just have to listen to this noise for another week.
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Old 07-10-2005, 11:29 AM   #7
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I found the number it was on the bottom of the box. Thanks everyone!
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