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Old 08-31-2011, 11:28 PM   #111
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That can't blame that on the shipping company! That is really uncool.
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Old 08-31-2011, 11:29 PM   #112
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i don't believe they sent it out like that, thats terrible. I ordered some stuff from them the other day and am waiting for it to arrive still, hope I have better luck.

I'm guessing they will make it right with you though, they arent fly by night like some places.
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I have a mix of many different saltwater fish amongst my tanks, but I love my Tangs most of all.
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Old 08-31-2011, 11:30 PM   #113
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gew,

out of curiosity, have you tested operation with any old bulbs?
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Old 08-31-2011, 11:35 PM   #114
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well, I usually have REALLY GOOD experience with them, otherwise I would have never let Lance spend that much money there. I would have recommended them any time. I'm really bumped that that had to happen to me and I hope they resolve the problem ASAP.
Wanted to order bulbs from there, but considering how they handle stuff I may refrain

Quote:
Originally Posted by Spartachris View Post
That can't blame that on the shipping company! That is really uncool.
Thats the thing, the carton it came with was immaculate!!! It was marinedepot's fault, not the shipping company.

The fixture didnt come with it's original packaging to begin with, the acrylic sheet was just flying around in there very sloppy handling for the BIG BUXX we spend on it.

They received a LOOOOONG email from me, lets see how they'll handle it
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Old 08-31-2011, 11:38 PM   #115
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Quote:
Originally Posted by coffeetwitch View Post
gew,

out of curiosity, have you tested operation with any old bulbs?
nope, cuz I still need to buy them.
I mentioned in the email that it is unknown if it is working bc I still need to buy bulbs.

We have been ordering from them ALOT and used to be returning customers every time we buy there we spend > $180 there (to save on shipping)... I hope they value that
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Old 09-01-2011, 03:23 AM   #116
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Can't sleep, as always LOL

Did a water test:
Ammonia 0.25-0.5
Nitrite 1-2ppm
Nitrate 80 LOL

godda say it did a GREAT job dropping (:
Added some more ammonia, let's see what happeneds
Tomorrow I'll do a quick small water change to get rid of some of the trates, test again and wait some more

Edit: OMG how can I forget mentioning that: also bit on some corals on eBay mostly zoas that would survive in my 30g until the #%*&$@ light fixture issue is resolved... I just couldn't pass by those beautiful little corals ;b
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Old 09-01-2011, 06:05 PM   #117
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Marinedepot customer care answered my email today. Of course they blamed it on the shipping company... BUT they stated that my new light fixture will arrive in approx 4 days. I'm having high hopes, so let's see if they live up to their promise of sending me a better item.

Also, look what arrived today
I love looking at my refugium just as much as looking at my DT, so verity of macro algae was important. I rinsed every single piece to make sure there aren't any bad hitchhikers in there. Also got 6 mangroves even though I only payed for 3. They r not in the picture due to the water being too high. Have to come up with a contraption to get them higher up there... But being the DIY-Queen that I just turned into thx to my sump, Im sure U can make something
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Old 09-01-2011, 06:09 PM   #118
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What are u doing with ur old new lite?
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Old 09-01-2011, 06:11 PM   #119
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Quote:
Originally Posted by coffeetwitch
What are u doing with ur old new lite?
They told me to keep it O.O


They stated to hold them for 2 weeks and if UPS did not pick them up they are mine to keep or throw away... Let's hope they forget I ever existed after I get my new lights and I have an extra set to sell ;b
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Old 09-01-2011, 07:00 PM   #120
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If you want to help a brother out I'm looking for lights for my 75. I'm sure I can find a way to make em fit. It's just foot difference.


Ha like I could ever pay u what you could probably sell it for on craigslist.
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