So sorry to hear you are struggling. It can be frustrating at first.
Basically the following things could be happening here...
1. Your cycle is not complete (or it may have started over)
2. There is some kind of disease in the tank.
3. Something is effecting water quality in a way that was not tested for.
The first one is the most likely which is why the previous posters are suggesting reading the nitrogen cycle information (all good info) but if you are like me you want to know what you can do right now to help your fish.
First, hold off on putting any new fish in until you figure out the problem and second, buy a liquid test kit so that you can test you own water and not have to rely on LFS employees. They likely only tested for pH and ammonia and you are probably well into the second phase of your cycle where ammonia is no longer measureable but nitrite is spiking and killing your fish. The other possibility is that your cycle is complete but since you have had goldfish in there and perhaps not vacuumed the gravel the nitrates may be too high which is also harmful to fish in high levels.
Don't worry about the pH. The important thing is a consistent pH, not a magic number. You are more likely to have a consistent pH if you do not add anything (like pH down products) to alter it.
You say that a week ago you switched from goldfish to tropical....how long was the goldfish tank up and running and did you clean the tank in between or did you you just add tropicals?
Did you stop keeping goldies for a specific reason? Did they also keep dying like the guppies?
If you can not get a test kit right away you can still do daily water changes but how much you should do depends on where the true problem lies.
If the problem is the tank is still cycling....then do 30-40% daily changes for a couple of weeks
If the problem is too high of nitrates then you should do smaller changes, like 10%
If the problem is some mysterious unidentified illness then you should do larger changes
If you are able to get a test kit, posting your readings would be helpful.
Ammonia
Nitrite
Nitrate
How frequently do you do water changes?
Do you use a decholorinator with water changes?
We are happy to help, just need a little more info.
Don't let this little setback get you discouraged we have all been there.
Best wishes!