I am feeling very frustrated because I thought I took the right steps in setting up my tank but I have already lost 6 Neon Tetras.
The tank I purchased is Aqueon's 13 gallon widescreen and includes a 50 watt heater as well at the Quietflow 10 (which looks to be rated for 20 gallons). I started cycling my water with Tetra's SafeStart Plus and API's Tapwater Conditioner about 12-14 days ago. At that time I put in several plants (2 marimo balls and some other ones that I don't remember the names of but I can post photos if that would make a difference.)
About a week ago, I had my water tested at the pet store and was told it was in really good shape. The only thing slightly off according to them was my water was a little high on the pH/alkaline so I added API's pH down. I also ordered my own kit for testing my water on Amazon because I realized that I would need more than the little test strips I was using/running out to the pet store.
Then on Friday, I took a water sample in to PetSmart and was told it looked great. I asked about which fish I should start with if I was interested in longterm mixing the Neon Tetras with some Glofish Tetras. The employee suggested I start with the smaller ones so they did not have issues getting picked on. I questioned whether or not I should start with 2-3 fish to prevent my water levels from spiking and he felt like since it was best to keep them in a group, I should be fine with 5.
So I bought my 5 Neon Tetras and brought them home. I floated the bag in my aquarium for about 20 minutes (the temp of my tank has been a stable 76 degrees F). Then I started to add a little of my tank water to the bag of water. After about 35-40 minutes, I added the fish.
At first the group seemed really to acclimate well; they swam around the tank together and had no issues navigating any areas. I did not feed them because I had gotten them at about 6 pm and thought it could wait.
Sadly, I woke up to all 5 of my fish being dead and suctioned to the filter intake. My first fear was that the filter was too strong, but thinking about it further I felt like I would have seen evidence of that when they were swimming, right? Plus there are plenty of spots for the fish to hide/rest if that were the case.
So then I was thinking it was my water somehow. I took another sample to Petco this time thinking a different opinion might help. I was told my water was perfect and when I asked if maybe I had not cycled it for long enough the girl reassured me it should be fine by what she saw on the test. She also said that because I had plants, added food to speed up the bacteria feeding, and the Tetra Safe I could have thrown my fish in within 48 hours-not waited the 12+ days.
Today I decided to return my fish to Petsmart. I brought another water sample in and again was told that my water was just right. I asked several employees if they had any thoughts as to why my fish died all in the first night then. I still feel like something has to be off that it happened so suddenly. I described how I acclimated the fish and then one employee suggested I change about 25% of my water and try again. He suggested this time I let the bag float for 45 minutes and do nothing to acclimate the fish to the water conditions like I had before.
Well I started my fish in my tank about 5 hours ago per the instructions of the Petsmart employee. However, 1 of the fish has died. I am concerned that 2 of the 4 are hanging out at the surface a lot. My boyfriend suggested I feed them-which the other 2 ate-but the 2 at the surface did not. I almost feel certain that they are going to die by morning.
My API Freshwater Master Test Kit is supposed to arrive on Tuesday so I can post exact test results then. Otherwise, what suggestions does anyone have for me in the meantime?
I'm guessing it is most likely my water?
I don't think that the filter intake is the issue, even though all 5 were stuck on it Saturday morning. The one that died tonight was in the fake plants and no where near the filter intake.
Is there anything telling about the fish hanging out at the surface? It almost looks like one was moving his mouth like he was eating but he wasn't going for the food. I looked into if the oxygen levels could be off but since this tank has a wider layout and surface area, it seems like that shouldn't be an issue.
Help in any way would be really appreciated. I am frustrated that I am failing even though I have been told everything looks good when I go to various petstores.
The tank I purchased is Aqueon's 13 gallon widescreen and includes a 50 watt heater as well at the Quietflow 10 (which looks to be rated for 20 gallons). I started cycling my water with Tetra's SafeStart Plus and API's Tapwater Conditioner about 12-14 days ago. At that time I put in several plants (2 marimo balls and some other ones that I don't remember the names of but I can post photos if that would make a difference.)
About a week ago, I had my water tested at the pet store and was told it was in really good shape. The only thing slightly off according to them was my water was a little high on the pH/alkaline so I added API's pH down. I also ordered my own kit for testing my water on Amazon because I realized that I would need more than the little test strips I was using/running out to the pet store.
Then on Friday, I took a water sample in to PetSmart and was told it looked great. I asked about which fish I should start with if I was interested in longterm mixing the Neon Tetras with some Glofish Tetras. The employee suggested I start with the smaller ones so they did not have issues getting picked on. I questioned whether or not I should start with 2-3 fish to prevent my water levels from spiking and he felt like since it was best to keep them in a group, I should be fine with 5.
So I bought my 5 Neon Tetras and brought them home. I floated the bag in my aquarium for about 20 minutes (the temp of my tank has been a stable 76 degrees F). Then I started to add a little of my tank water to the bag of water. After about 35-40 minutes, I added the fish.
At first the group seemed really to acclimate well; they swam around the tank together and had no issues navigating any areas. I did not feed them because I had gotten them at about 6 pm and thought it could wait.
Sadly, I woke up to all 5 of my fish being dead and suctioned to the filter intake. My first fear was that the filter was too strong, but thinking about it further I felt like I would have seen evidence of that when they were swimming, right? Plus there are plenty of spots for the fish to hide/rest if that were the case.
So then I was thinking it was my water somehow. I took another sample to Petco this time thinking a different opinion might help. I was told my water was perfect and when I asked if maybe I had not cycled it for long enough the girl reassured me it should be fine by what she saw on the test. She also said that because I had plants, added food to speed up the bacteria feeding, and the Tetra Safe I could have thrown my fish in within 48 hours-not waited the 12+ days.
Today I decided to return my fish to Petsmart. I brought another water sample in and again was told that my water was just right. I asked several employees if they had any thoughts as to why my fish died all in the first night then. I still feel like something has to be off that it happened so suddenly. I described how I acclimated the fish and then one employee suggested I change about 25% of my water and try again. He suggested this time I let the bag float for 45 minutes and do nothing to acclimate the fish to the water conditions like I had before.
Well I started my fish in my tank about 5 hours ago per the instructions of the Petsmart employee. However, 1 of the fish has died. I am concerned that 2 of the 4 are hanging out at the surface a lot. My boyfriend suggested I feed them-which the other 2 ate-but the 2 at the surface did not. I almost feel certain that they are going to die by morning.
My API Freshwater Master Test Kit is supposed to arrive on Tuesday so I can post exact test results then. Otherwise, what suggestions does anyone have for me in the meantime?
I'm guessing it is most likely my water?
I don't think that the filter intake is the issue, even though all 5 were stuck on it Saturday morning. The one that died tonight was in the fake plants and no where near the filter intake.
Is there anything telling about the fish hanging out at the surface? It almost looks like one was moving his mouth like he was eating but he wasn't going for the food. I looked into if the oxygen levels could be off but since this tank has a wider layout and surface area, it seems like that shouldn't be an issue.
Help in any way would be really appreciated. I am frustrated that I am failing even though I have been told everything looks good when I go to various petstores.