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Old 02-09-2005, 03:23 PM   #1
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Bad Day

It started out my my girlfriend calling me informing me that one of my three week old coralvue bulbs which had started turning brown exploded and fell into my tank, I track a package of lr only to find dhl has it stuck in ohio and isnt going to arrive untill tomorrow, can you say bad deal and on top of all this i recieved a ice cap 660 retro kit last night with no wiring warness. I have one more order that I havnt even checked on yet, I'm too scared too. I wanna big shot of whiskey. LOL
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150 rr Oceanic, 300 pound lr,250 pounds ls, lps's, polyp's,soft corals, sps's,
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Old 02-09-2005, 03:27 PM   #2
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Days lik that just suck! Hang in there. FWIW, when DHL was delivering my LR, they could not find my address so they just brought it back to their warehouse. By late afternoon, I had spent a lot of time on the phone before they actually found my package. I had to actually give them directions to my house (it is not hard to find). They said they would redeliver it the next day. I told them that was not an option and I needed it ASAP. They were kind enough to send someone out with it and I had it within 1/2 hour. I hope your tomorrow goes better...Lando
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Old 02-09-2005, 03:30 PM   #3
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I have had issues with dhl also. They do not knock or ring the doorbell when they arrive. You practically have to wait on the porch for your package to arrive or they will sit out in the heat/cold.
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150 gallon, 30g fuge/sump, 4.5 watt/gal VHO Lighting, 4" sand bed, 290 lbs LR, CDX-3 Nitrate/Phosphate filter

Female Naso "Isabell" or "Izzy", Emperor Angelfish, Flame Angel, Red Sea Sailfin tang "Bambi", Maroon Clown "Nani", 5 Chromis, 1 Aglae Blenny "Bengi" , Yellow Watchman Goby, pr of Banggai Cardinals, Lyretail Anthia, Six Line Wrasse

1 cleaner shrimp, Coral Banded Shrimp, lettuce nudibranch, 1 sand sifter stars, 1 tiny red brittle star "red", 1 tiny red and white banded serpent star, 2 tiny banded serpent stars, small orange Linkia starfish, assorted hermits and snails. Corals: star polyps, A ton of different types of mushrooms, yellow zooanthids, brown-orangish and light blue paly's, orange ricordia.

90g RR, W/D, 120 lb's LR SF eel, pygmy angel, pr sebae clownfish, 4 chromis. Star Polyps & Mushrooms
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Old 02-09-2005, 03:36 PM   #4
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DHL is pathetic. I was supposed to get my LR order today as well from LR.com, same thing,,,,,,,,,,,,,,they'll deliver it tomorrow..................i won't hold my breath.

I'm still fuming as i took a vacation day to be home for the delivery!
Jim
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Old 02-09-2005, 03:39 PM   #5
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I have the same problem with my Live Rock order via DHL. Should be here now, will be here tomorrow.

I talked to the guys at LR.Com and they were great about it. They have a great idea of customer service.

Well ... the shipping company has to screw up at some point.

~DaxMAN
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Old 02-09-2005, 03:40 PM   #6
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Just funny how it all happened at the same time.
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Old 02-09-2005, 03:47 PM   #7
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Anyone have any idea on the mh bulb. I need another one but if the other two are going to bust then I'll just get some better bulbs I guess.
You said that right about customer service with lr.com I wish they were closer because I'd love to meet Mike in person, great guy.
I just believe I was not meant to have nice things, LOL oh well.
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Old 02-09-2005, 04:14 PM   #8
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Quote:
I wanna big shot of whiskey
So did the whiskey help?
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Old 02-09-2005, 04:18 PM   #9
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I havnt got home yet but it's coming.
I'm about to call and check on my other order, keep your fingers crossed!
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Old 02-09-2005, 04:39 PM   #10
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Hang in there, it'll get better.
Last winter I ordered some stars and urchins right before Christmas and the box didn't show up. As cold as it was the animals would have been dead by morning. Had to go to the Fed Ex terminal at 11:00 at night and plead with someone find the box. Fortunately they did and suffered no losses.
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