Originally Posted by robocop
Wha't a polyfilter? Is that the blue filter minuse the carbon? If so, I still have that in to catch particals and waist.
<< is a sorbing fiberous material used much the same way as carbon. It is not the blue/white filter sleeves you are refering to. I just wanted to be sure.
as stated above I used the test chemical that came with the kit to make sure that the kit was reading correctly. The test kit did pick up a the trace of copper in the test sample that came with the kit
I would still test a sample of RO
water with the appropriate dose of Cupramine just to be sure. The sample regent supplied could be misleading and the kit still be faulty. I have had that issue before with their iodine kit.
The only other recommendation would be as I said before, e-mail Seachem with the lot numbers for both products and explain your difficulties. Could be one or both are faulty. In any event, your fish needs treating obviously so I wouldn't wait on acting too much longer. When e-mailing Seachem, also tell them you need to replace the Cupramine ASAP
and would like a credit. Most times they will send you replacement product without any hassles but in situations like thes, time is precious.
Are you using either a UV