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Old 09-15-2004, 11:06 PM   #1
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Coralife has good customer service

Sometimes we hear a lot of complaining about various companies and their practices. A while ago, my Coralife PC light died for no reason. I was not too happy about that, but I had a backup light so it was no big deal. I finally called Coralife (part of Energy Savers Unlimited), and the tech guy quickly figured out that my ballast had blown. I faxed in a copy of my receipt, and they sent me the ballast via FedEx. It was quick and painless, props to Coralife.

*26 freshwater*
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Old 09-15-2004, 11:17 PM   #2
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Yep they are great which is why i highly recomend there product line over any other brand of PC!

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Old 09-15-2004, 11:17 PM   #3
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So often all we hear is complaints. Its nice to hear compliments every once in a while. Sounds like a good company.
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Old 09-16-2004, 10:23 AM   #4
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I love coralife and recommend them to anyone!

When there was a brand new product from them that they didn't yet have in stores or online stores, I e-mailed them, and they sent me the name of a retailer where I could get the item. It took about 2 weeks and plenty of e-mails back and forth, and coralife was responsive the whole time.
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Old 09-16-2004, 11:15 PM   #5
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Captivereefs, any particular reason for the '6'% discount? Why not 5% or 10%?
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coral, coralife, custom

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