ok if it came with the kit, it should be at least able to keep up. I am stumped as to any other causes / sources, especially since we are talking about 2 separate diseases that have infected your fish. There are antiobiotic treatments that can eliminate infections in the tank if it is residual. It is something to consider using. Be prepared for a mini cycle if you go with an antibiotic treatment, as the antibiotics can also kill your good bacteria.
The antibiotics should be a last resort though. It is better to identify and treat causes for infection than to jump straight to the antibiotics.
Have you added anything at all to the tank in the past couple of weeks or so, like a piece of driftwood, etc?