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Old 03-02-2008, 09:34 PM   #1
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Addictive Aquatics

Anyone have a phone # for these people? I ordered some test kits and I was shorted one. They do not answer any emails. The website has no phone contact info whatsoever. Looks like I will have to get Amex involved.
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Old 03-03-2008, 04:23 PM   #2
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Try this...

Registrant Contact:
Addictive Aquatics
James Todd (ANJT@SBCGLOBAL.NET)
+1.2812560604
Fax: +1.2812560604
20302 Aspenwilde
Cypress, TX 77433
US


It's the information for the person/company that registered the domain name. And no... I'm not divulging private info - it's all public domain stuff.
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Old 03-03-2008, 05:00 PM   #3
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Quote:
Originally Posted by Kurt_Nelson View Post
Try this...

Registrant Contact:
Addictive Aquatics
James Todd (ANJT@SBCGLOBAL.NET)
+1.2812560604
Fax: +1.2812560604
20302 Aspenwilde
Cypress, TX 77433
US

Thanks, my peabrain hadn't even thought of doing a whois.
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Old 03-04-2008, 10:39 AM   #4
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Originally Posted by Kurt_Nelson View Post
Try this...

Registrant Contact:
Addictive Aquatics
James Todd (ANJT@SBCGLOBAL.NET)
+1.2812560604
Fax: +1.2812560604
20302 Aspenwilde
Cypress, TX 77433
US
Amex billing details list that address as the vendor's address.

No email response from the above address so far. Looks like Addictive Aquatics is on the do-not-use list.
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Old 03-04-2008, 04:19 PM   #5
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No one answers the phone either?
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Old 03-04-2008, 07:29 PM   #6
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File a BBB complaint.. and best of all..contact the division of consumer affairs in the state that they reside.. A call from the CA generally gives someone reason to respond
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Old 03-04-2008, 10:02 PM   #7
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File a BBB complaint.. and best of all..contact the division of consumer affairs in the state that they reside.. A call from the CA generally gives someone reason to respond
Because they didn't ship one of the items? It's not like they took the money and didn't ship anything. Probably just a shipping oversight.

BBB complaints do nothing. If the company isn't a member of the BBB, then the BBB doesn't have any pull at all. The only thing the BBB is good for is researching a company BEFORE purchasing from them. And who does that these days?!
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