never buy from aquatraders.com - Aquarium Advice

slush · 06-26-2008, 04:58 PM

you should never buy a product from aquatraders.com there customer service is horrible, i asked for them to replace my leaking canister filter and they hung up on me, very rude people, they only care about selling the products not the quality, just me its not worth buying from them

**Fishyfanatic** · 06-26-2008, 05:23 PM

I'm sorry to hear about your troubles with the company. Have you contacted the manufacturer?

I moved this to the General Retailers forum.

cmor1701d · 06-26-2008, 08:03 PM

Aquatraders mostly sells cheap chinese knock off products. You can not contact the manufacturer directly unless you speak chinese and can find them on the product somewhere. They mostly sell the Odyssea line of aquarium products which are cheap but just not worth it.

FishEggs · 06-26-2008, 09:07 PM

i bought a t6ho light fixture from them 5 months ago and so far have only one problem. no one else sells 39 watt t6ho bulbs and the bulbs that came with the fixture aren't ideal for fw planted. i bought it thinking that the t6 were the same as the t5 since they were the same 39 watts for a 34.5inch bulb. the plants are still growing well though and the light fixture seems to be decent for the price. i'll probably get a t5 retrofit kit and use the same housing and just swap out the components when i need to replace the bulbs.

**melosu58** · 06-26-2008, 10:22 PM

Thank you for posting your results. It will help others to make a wiser choice. I hope your situation turns out well.

06-26-2008, 04:58 PM	#1
slush Aquarium Advice Activist Join Date: Jun 2008 Posts: 131	never buy from aquatraders.com you should never buy a product from aquatraders.com there customer service is horrible, i asked for them to replace my leaking canister filter and they hung up on me, very rude people, they only care about selling the products not the quality, just me its not worth buying from them

06-26-2008, 05:23 PM	#2
Fishyfanatic Aquarium Advice Addict Community Moderator Join Date: Dec 2004 Location: Illinois Posts: 10,267 Images: 15	I'm sorry to hear about your troubles with the company. Have you contacted the manufacturer? I moved this to the General Retailers forum. __________________ Vote for Aquarium Advice 10 Gallon Lake Malawi Cichlid Fry 29 Gallon Community 55 Gallon Community 55 Gallon Lake Malawi Cichlid Fry 150 Gallon Lake Malawi Cichlid

06-26-2008, 08:03 PM	#3
cmor1701d Aquarium Advice Addict Community Mentor Join Date: Feb 2003 Location: Belle Mead, NJ Posts: 3,920 Images: 43	Aquatraders mostly sells cheap chinese knock off products. You can not contact the manufacturer directly unless you speak chinese and can find them on the product somewhere. They mostly sell the Odyssea line of aquarium products which are cheap but just not worth it. __________________ Click here to Vote for Aquarium Advice on AquaRank . Vote EVERY day! Click Here for a list of commonly used acronyms and abbreviations. ____ Cmor

06-26-2008, 09:07 PM	#4
FishEggs Aquarium Advice FINatic Join Date: Feb 2008 Location: Highland, Maryland Posts: 516	i bought a t6ho light fixture from them 5 months ago and so far have only one problem. no one else sells 39 watt t6ho bulbs and the bulbs that came with the fixture aren't ideal for fw planted. i bought it thinking that the t6 were the same as the t5 since they were the same 39 watts for a 34.5inch bulb. the plants are still growing well though and the light fixture seems to be decent for the price. i'll probably get a t5 retrofit kit and use the same housing and just swap out the components when i need to replace the bulbs. __________________ ~Matt~ If you put off what you can do today until tomorrow it will never get done cause tomorrow never comes. It's always today.

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