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Old 03-12-2014, 12:36 PM   #31
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Yesterday, I didn't realize until they left the store that an employee had sold some lady and her young daughter a 1/2 gallon betta keeper and a pair-Male and female-of bettas. I was buying feeder rosy reds and just was not apying attention.

I will say that most of the employees at the PetS Whatever store that just opened near me have learned to ask me questions. They realize I have done this for years and at least are trying. The employee from yesterday was new and I went back in and pointed out what happened to the manager. He stood there and told me he was sorry and trying his best to get them to think.
Ohhhh dearrrrr....thats upsetting. At least I did know that going in :/ Our dept. also covers small animal, and I'm pretty sure I got the job because I know so much about hamsters.... different employees have different "specialties", depending on their pet history. I know which employee to send to for reptile advice, chiclid advice etc etc...

I will say, looking back, I've given questionable advice before, but nothing that bad. My family had a 20 gal. fish tank when i was young, so I had some broad (incomplete) knowledge of compatibility and setting up a new tank. As soon as I got the job, I started researching more....but not every employee will do so, certainly.
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Old 03-12-2014, 12:50 PM   #32
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I have he oppisite problem. The petstore employees hate me as a customer lol people think I work there because I like to give advice. And I may or may not have talked people out of buying certain fish...after they were already bagged.....
Haha, well, I'd probably like you. I never mind when someone calls me out on something - I know I don't know it all! I like to debate and talk to people that know more than me; it's one of the pleasures of my job. I'd MUCH rather have a well-informed customer make me feel foolish for not knowing something, than have someone expect me to select and set up a whole ecosystem for them without them having to do any research themselves (remember, it's not only fish I'm expected to know about, but various birds, reptiles, amphibians, rodents, and small mammals).

Probably my third week there I had a customer who "pop quizzed" me, and was upset that I could not sex the gourami. I admitted I was new and could only sex mollies and platys. I had him show me how to sex other fish... I think he appreciated my honesty. If I can't dazzle you with my knowledge, I'll dazzle you with my eagerness to learn! ...just be aware I'll double check the **** out of you as soon as I get home
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Old 03-12-2014, 01:01 PM   #33
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Isn't sexing gouramis hard? Lol I love the people who come in and ask you to sex the little angelfish an then get mad when you say you don't know because they're to small.
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Old 03-12-2014, 01:02 PM   #34
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As a fellow pet store worker, I completely agree. I get tired of explaining to people everyday why fish can't go in one gallon bowls and why we can have 1000 goldfish in our huge fish wall but they can't have 20 in a 10 gallon. I hate hearing people mispronounce fish names on purpose because they think it's cute. You reach a point of either not caring or having cared to much. It kills me to see fish go to bad homes where you know the people will be back tomorrow to get a replacement and then go "well why did it die?"

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YES. I've had to bite back saying "okay, have fun watching this fish slowly die from stress......see you in a week for your replacement!".

And I must ask, how do you feel when you tell someone that the goldfish they picked will die in their tank, and they proudly respond "No, you're wrong, I had a goldfish last a whole three years in that tank!"

I always smile and respond that a goldfish's lifespan is more in the decades area (depending on species). I DO hold back from pointing out that that's like getting a puppy, and being proud that you got it to live for a few months in a cardboard box......

I feel it's not rude to just give bare facts in a friendly way.....but I have to bite soooo many additional comments back -____-
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Old 03-12-2014, 03:34 PM   #35
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Personally I think people need a test and get a license before they can have pets (or children for that matter).
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Old 03-12-2014, 03:46 PM   #36
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Personally I think people need a test and get a license before they can have pets (or children for that matter).

Yes!!!!! And have to report how they are doing!!
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Old 03-12-2014, 03:48 PM   #37
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Personally I think people need a test and get a license before they can have pets (or children for that matter).
+1! The world would be a better place.
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Old 03-12-2014, 04:52 PM   #38
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I never buy anything from Big box stores beside supplies. The nes around here have fish who's faces have actually decomposed off while they're still swimming and the fish live in horrendous conditions. Well anyway I once heard a lady ask "if she fed her oscars neon tetras would they glow?" The man working there who is a supposed "fish expert consultant" said " I don't see why not, actually I'm sure they would, How many do you want?" He then proceeded to sell her 10 neons for food for her oscars who I'm sure we're in a hideously tiny tank due to her level of fish knowledge.
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Old 03-12-2014, 09:58 PM   #39
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Haha, well, I'd probably like you. I never mind when someone calls me out on something - I know I don't know it all! I like to debate and talk to people that know more than me; it's one of the pleasures of my job. I'd MUCH rather have a well-informed customer make me feel foolish for not knowing something, than have someone expect me to select and set up a whole ecosystem for them without them having to do any research themselves (remember, it's not only fish I'm expected to know about, but various birds, reptiles, amphibians, rodents, and small mammals).

Probably my third week there I had a customer who "pop quizzed" me, and was upset that I could not sex the gourami. I admitted I was new and could only sex mollies and platys. I had him show me how to sex other fish... I think he appreciated my honesty. If I can't dazzle you with my knowledge, I'll dazzle you with my eagerness to learn! ...just be aware I'll double check the **** out of you as soon as I get home
Yea yall have alot to keep up with! I saw them selling this lady 2 young serpae tetras to put in a tank with an oscar. I made sure she realized she was buykng a snack lol

Man thats hardcore about the gourami! I coukdnt sex them!
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Old 03-13-2014, 12:26 AM   #40
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I never buy anything from Big box stores beside supplies. The nes around here have fish who's faces have actually decomposed off while they're still swimming and the fish live in horrendous conditions. Well anyway I once heard a lady ask "if she fed her oscars neon tetras would they glow?" The man working there who is a supposed "fish expert consultant" said " I don't see why not, actually I'm sure they would, How many do you want?" He then proceeded to sell her 10 neons for food for her oscars who I'm sure we're in a hideously tiny tank due to her level of fish knowledge.
The devil in me would try to sell her a few of the $8 Glofish "just to be sure!" ....but no, I totally kid, I never would.

YIKES! What is that store doing??!?! I'm not saying the conditions are ideal at a big box, even under the best of circumstances....but still! At our store, we have 3x the filtration we actually need, we clean the tanks once a week (betta containers 3x a week), and have quarantine tanks in the back. Actually, we once had a tiger oscar come in with a growth, and we had a veterinarian remove the tumor....the fish lived! We had to adopt him out, because he was not "sellable"; any fish with a genetic condition or wound that causes it not to be sold can be adopted out. So again, the conditions are not ideal, but I do have some things to be positive about at my store.

Only, I really, really wish we got our fish from responsible breeders We take care of what we get pretty well...but what we get is far too often a sad, sad thing.
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