ive had some good opportunities to advise people on their tanks. one thing that i am noticing is that many/most of the people coming in are running tanks of 10 gallons or less, and wanting fish that are completely unrealistic.
a guy came in the other day wanting a pleco for his 2.5 gallon betta tank to control the algae he was seeing. i managed to talk him out of that and sold him a snail. also told him to get the tank away from the window.
honestly, there are a lot of times talking to a customer where i cringe. i have had to sell a few fish i did not want to sell, but only did so after advising against it with reasons why.
the fact is, some people just do not want to listen. they want what they want and good advice just goes in one ear and out the other.
as far as the tank maintenance at the store, i am pleased. they actually keep up with it...30-40% water changes each week.
however, the betta cups are changed out once a week. that really ought to be increased. i would like to see that go to 2x/week very soon. when i changed out their cups last week, i tested the water in them. i had to use test strips as that is all the bob's will allow at the moment, and found their water was at 1 ppm
of ammonia. the problem is that they have waaaay too many bettas. they dont even order them. there is no control over how many they receive. they have around 200 at any given time. changing them all out takes a while.