I absolutely despise UPS. They left a package at our front door and it was stolen. We had told the driver to leave the package at a neighbors house and we would pick it up from them. The neighbor said that the UPS guy never came. The online tracking said that it was delivered. After investigation, the driver had just left it at the front door. It was stolen and took weeks to be reimbursed. They kept leaving packages at the front door. Thankfully nothing else has been stolen. FedEx will not leave packages in our town. If you are not there, you can just drive to the distribution center that is 5 minutes away and pick it up. I'd prefer that anyways.
We've never had any problems with Big Al's. They have always been top notch for us. I'm glad everything worked out for you. When using 50/50's in freshwater, the fish normally look stunning or horrid. LOL