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Old 12-13-2011, 08:08 PM   #1
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I am so mad right now! I NEVER return fish. I bought 6 harlequin rasboras yesterday and two died over night. I thought hey why not try and return them. So I took the fish back and a sample of my water. The 'fish expert' tested my water and says they died of ammonia poisoning! What?! Some how she got 0.5ppm of ammonia! I've just retested my tank and got 0 ammonia 0 nitrite 5 nitrate and pH of 7.6 (normal!). she said that the ammonia killed them and their gills where red from it. Someone please explain to me how 0.5ppm of ammonia can kill a fish in 12 hours? (not that my tank even had any!) she then started to lecture me that my nitrate was too high at 5ppm! Really?!?! And my ph was way too high for them! Like 7.6 is really high.
Then she proceeded to asked how much water I changed a week. I said up to 50%. 'oh thats way too much! Your washing all the bacteria out if your tank. Your taking all their food away. Their (the fish) immune system won't get built up. Changing too much water causes the tank water conditions to be unstable and it will kill fish' Has she not heard if old tank syndrome! I'd hate to see her tanks test results. They are probably filled to the brim with pH altering chemicals.

Sorry just had to vent! It's taking all my effort not to ring her with MY test results.

Grrrr!!! Still mad!!
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Old 12-13-2011, 09:00 PM   #2
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What?!? Maybe shes color blind?!! I bet she was using the dumb water test strips or something! Hahahow are the other 4 fish doing??
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Old 12-13-2011, 09:05 PM   #3
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What?!? Maybe shes color blind?!! I bet she was using the dumb water test strips or something! Hahahow are the other 4 fish doing??
I don't know how she stuffed it up. She even used the API kit! I tested twice when I got home and got 0 both times! The other 4 are ok for now. They'll probably die on me too

When I went to tell her that if frequent larger PWC where ok for discus, cichlids and goldfish why weren't they ok for other fish she just changed the subject!
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Old 12-13-2011, 09:08 PM   #4
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I would bring you test kit along with the water sample and test it in front of her to show her what an idiot she is. You should tell her off!! And then ask for the manager! Start a whole scene!!

Or maybeeveb rip her name tag off and say "You don't deserve this job!"
Buy if you still like the store, then dont do that. :p


Sorry about your bad experience!
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Old 12-13-2011, 09:09 PM   #5
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I would bring you test kit along with the water sample and test it in front of her to show her what an idiot she is. You should tell her off!! And then ask for the manager! Start a whole scene!!
Tempting... very, very tempting. She was the manager lol.
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Old 12-13-2011, 09:11 PM   #6
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Tempting... very, very tempting. She was the manager lol.
Oh god! That's even worse. It reminds me if those movies where the person tells the employee off and they end up being the manager. I guess you could demand to see the regional manager? Lol
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Old 12-13-2011, 09:12 PM   #7
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Grrr! What's done is done now. I think they lost a customer!
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Old 12-13-2011, 09:12 PM   #8
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Was it a chain like petco it petsmart? Or a small store.
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Old 12-13-2011, 09:13 PM   #9
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Haha that is very annoying! You should never buy from there again... Haha
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Old 12-13-2011, 09:15 PM   #10
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Was it a chain like petco it petsmart? Or a small store.
It was a chain store here in Australia. I'm not going to name it though. Serves me right for buying fish there to begin with. Only went there because my favorite LFS seems to be having disease troubles.
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