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Old 12-16-2012, 03:47 PM   #11
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I'v learned that petco doesn't staff by deprtment. So you could go in one day and get hamster guy or just a plain old store employee with no specialty but most stores have some form of resident fish person. I find out who it is and ask a bunch of questions to see if they know anything.
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Old 12-16-2012, 04:39 PM   #12
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I'v learned that petco doesn't staff by deprtment. So you could go in one day and get hamster guy or just a plain old store employee with no specialty but most stores have some form of resident fish person. I find out who it is and ask a bunch of questions to see if they know anything.
Did not know that, but that's pretty interesting. Also stupid.
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Old 12-16-2012, 04:57 PM   #13
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Large ghost shrimp can and will kill a betta. Quite easily IME. Ghost shrimp are not just the one species. Some are larger with larger pincers and take down sleeping fish as they rest on the bottom of the tank.

You can't judge a store on the knowledge of one staff member. If that where the case I'd have nowhere to shop. It's best to do your OWN research before purchasing anything not relying on fish shop staff. Many of them just repeat information they have heard form other staff members or supervisors and, as said above, many don't even specialize in fish.
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Old 12-16-2012, 05:39 PM   #14
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Did not know that, but that's pretty interesting. Also stupid.
Yeah they do it so not dept. is understaffed. If make everyone a floater then it doesn't matter who calls is sick.
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Old 12-16-2012, 05:53 PM   #15
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Large ghost shrimp can and will kill a betta. Quite easily IME. Ghost shrimp are not just the one species. Some are larger with larger pincers and take down sleeping fish as they rest on the bottom of the tank.
In my opinion, that sounds a lot more like a freshwater crayfish?

Then again I'm no expert.
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Old 12-16-2012, 07:00 PM   #16
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In my opinion, that sounds a lot more like a freshwater crayfish?

Then again I'm no expert.
My thoughts exactly. The ghost shrimp you find in stores usually only get to be around an inch long. They would not be able to take on a Betta.
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Old 12-16-2012, 08:25 PM   #17
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I'v learned that petco doesn't staff by deprtment. So you could go in one day and get hamster guy or just a plain old store employee with no specialty but most stores have some form of resident fish person. I find out who it is and ask a bunch of questions to see if they know anything.
This isn't entirely accurate. They do staff by department. In my favorite petco, the aquatic specialist was R (initials only for privacy reasons) and the small animal (reptiles, amphibians, rodents) guy was J. However, if R is called to a register, someone else may cover aquatics. If R is not working, someone else covers aquatics. Or R may be in her section and someone walks back there asking for help with cat food. R cannot say "sorry, I'm just the fish girl." She must go help with cat food.
Most employees do have a section and they are hired for specific expertise, but are required to be able to cover all sections as needed. That's why you may not get a fish person in the fish section. It has to be a balancing act. They don't have the staffing to allow everyone to stay in a specific section.
I only know all these details because I have friends who work there, and I'm trying to get hired as well.
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Old 12-16-2012, 10:18 PM   #18
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This isn't entirely accurate. They do staff by department. In my favorite petco, the aquatic specialist was R (initials only for privacy reasons) and the small animal (reptiles, amphibians, rodents) guy was J. However, if R is called to a register, someone else may cover aquatics. If R is not working, someone else covers aquatics. Or R may be in her section and someone walks back there asking for help with cat food. R cannot say "sorry, I'm just the fish girl." She must go help with cat food.
Most employees do have a section and they are hired for specific expertise, but are required to be able to cover all sections as needed. That's why you may not get a fish person in the fish section. It has to be a balancing act. They don't have the staffing to allow everyone to stay in a specific section.
I only know all these details because I have friends who work there, and I'm trying to get hired as well.
yeah, I was giving a general, probably to general possible reason that happened. Most consumers expect pet stores to have specialist on hand for each dept. Not only because that's been the standard practice for so long but also because the pet industry is one of the only place you still see dedicated dept specialist staffing practices. Corp pet stores try to staff that way because they know that's what the consumer expects while at the same time staff that large store
Hence as you said "They don't have the staffing to allow everyone to stay in a specific section."

I believe the frustration people have with big box pet stores is a perception that they don't care enough to properly train staff. That its all about the bottom line. When in truth the corp. struggles just to keep a store staffed let alone keep a training standard.
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