Welcome to the site
One thing you might want to do is PM a moderator and have them move this thread to the getting started section...more people will see it and be able to help.
Personally I'd stop using the bottled bacteria ASAP. The vast majority are not only useless IMO
...but there are also numerous examples of them causing bio-filter crashes. In the interest of saving some typing I'll skip the science behind it for now...but I highly recommend against using it.
Also check out the guide and FAQ in my signature. It will give you some info and hopefully answer any questions you have