Originally Posted by trickshot3102
People at the LFS
need to stress that these fish need bigger tanks! It's unfortunate because i lost both balas.
Having been a vendor and as I now work for an importer/ wholesaler, I have to say this for balance....
As a vendor it is not always possible to assess a customer's ability nor is it always possible ascertain their experience or even the size of their tank..... especially when everyone these days just quotes gallons rather than tank dimensions as we did when I was in retail.
Sometimes, when a customer asks to purchase a certain fish as soon as they see it in your tank, you just have to assume that they came to buy that particular fish and know about its needs. If you start questioning an experienced fishkeeper about their tank size an water parameters, it can be quite demeaning when they turn round and say 'i know what
I am doing, I have kept fish for thirty years'.
Having said that, all vendors should attempt to ensure that the customer is aware of exactly what they are buying. The sad fact is, many staff at aquatic outlets have neither the experience or knowledge themselves.
Lack of knowledge is why the aquatics industry is so large..... bad for the fish, but good for business!! Will that ever change?