Safe mode is run by pressing F8 on startup.
Install it on your system, but do not run it. Restart your computer. When the computer turns off and starts to reboot (all the messages on a black screen) press and hold F8. Options will appear on your screen, you want to highlight "safe mode with networking" and press [ENTER]. Your system will then boot to windows under safe mode. It may pop up a window saying "windows is running in safe mode, etc. etc." just click Yes.
Open up adaware and click on "check for updates now." Click "connect" and then "OK" when the window pops up. Click "finish" when the update completes. Click "start" and make sure "perform full system scan" is ticked. Click next. It will go through your computer and find all spyware--it may take a few minutes. Once the scan is complete, right click anywhere on the checklist given and click "select all" and then click "next". Restart your computer and you should be good.
Step 2. Download Firefox
. It's much better against spyware and with the IE skin you won't even know the difference.
Step 3. For the love of God get rid of Norton. That program is right up there with AOhell. That program has my ire since it gave me a huge virus problem that took me hours to fix. The only way I fixed it was uninstalling the crap, and it did not get reinstalled. Try AVG Free.
I keep on adding steps.
Step 4. Go to Microsoft's website and make sure all your critical updates are done--even if you have automatic updates.