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Old 07-18-2015, 07:05 PM   #1
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USPS shipping foobar!Really?

I try not to ship fish(or much) as my local LFS is good to me(long time now).
I sent a medium USPS box insulated with foil faced foam,and 4 kordon breather bags with GBR in them to a member.
I sent them on Sat.which was questionable enough for me but I know how to ship and kind of knew the rams would be fine for an extra day all warm and dark(think about it?).
Well 7 days after shipping I just got the top of my box back!
It was in a large envelope(large enough to fit whole medium USPS priority box top) with a form letter saying;
"A parcel addressed to or from you was in need of repair.Every attempt was made to restore your parcel to its original condition.If your parcel is devoid of some or all its contents,please complete the enclosed form and return it in the envelope provided.Every effort will be made to locate your items"
The letter came from GA so my package did actually leave my town (NY) and make it to East USPS hub(in Mass) and then tracking went bunk and I get this from GA?
The box has zero,no sign of water damage and actually looks to have been opened or cut apart with a box cutter?
You think they will find my four bags with 5 GBR in them?
Anyone ever get this or similar letter after shipping?
How am I supposed to have faith(they have taken over 7 days to send plants to Tennesee before with me to another member) ?
Mostly I needed to vent as I was kind of amped to get a look at my GBR from another breeder and now this?
I will take all that was sent to me from Ga to my local post office and see what they say ,but I really can't believe it.
"every attempt was made......."
I'm not buying it but I paid for it!
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Old 07-18-2015, 07:16 PM   #2
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That's pretty weak man..so it was just the labeled section with no other parts of the package?

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Old 07-18-2015, 07:26 PM   #3
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Quote:
Originally Posted by Brookster123 View Post
That's pretty weak man..so it was just the labeled section with no other parts of the package?

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Nothing but the complete top of medium box!
I mean complete like it was cut off the box to open it with all my layers of tape and all still in tact!
Pretty weak IMO !
Sounds like you are lucky I worked today and did not ship to you huh!
Going to try for you this week if possible(we are so close they can't screw it up!??).
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Old 07-18-2015, 07:29 PM   #4
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Accidents happen.. I've sent over 30-40 packages and only one was slightly compromised, did you label it "live fish"?

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Old 07-18-2015, 07:35 PM   #5
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No label on box saying live fish.
It really shows no sign of damage though?
I think it is funny they send the box top back with no sign of damage yet they claim it was in need of repair? and every attempt was made? None show on the part I got back?Looks just like it did when I sent it?
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Old 07-18-2015, 07:51 PM   #6
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The one issue I had was a snail shipment. The box was punctured, like stabbed... if that was the case with your shipment than it would.make sense to have most sides intact.

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Old 07-19-2015, 12:28 AM   #7
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This seems to be a recent issue with now 3 USPS shipments I've read about here. Unfortunately, shipping fish has always had issues. From the plane to the train to the boat to UPS and USPS, STUFF HAPPENS. It's sad but that's the facts. I've watched boxes at the airport, clearly marked "Live Fish", get pushed along the floor and not arrive at their destination in the same direction they were pushed from. Airplanes have crushed my boxes, again clearly marked with the contents, with no regard. ( And these aren't even the horror stories. ) It's the price you pay for not picking them up directly from the source. The " Cost of doing business" if you will.
I know it's little solace but you just have to get over it and move on. Put in your claim and try to resend. Shipping companies all have much more important cargo than your fish or plants ( so they say) so don't expect too much sympathy from them. What you can do is try better, more expensive, shipping methods or companies that offer overnight shipping ( i.e. UPS or DHL) This way, the items should be there next day.) I wouldn't send on a weekend in the future however. I think of it more as the disgruntled employees having to work on the weekends, not a good choice.

Hope this helps
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Old 07-19-2015, 01:29 AM   #8
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I had a package lost and it just kept getting told to me for 2.5 WEEKS that they knew it was at the facility but couldn't locate it. Almost a month, it arrived all dead but one tiny shrimp. How can they not find a package with a tracking number on it.

Resent a new package, hole torn in package and lost the Petrified stone but taped up and sent so the shrimp arrived a second time. I don't hardly ever ship fish or shrimp anymore.
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Old 07-19-2015, 02:16 AM   #9
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The only live things that I'll purchase online are aquarium plants and snails. Other than that, all of my fish purchases are done in person so that I can see the fish with my own eyes and avoid shipping deaths.


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Old 07-19-2015, 02:32 AM   #10
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I've been shippping and receiving fish for years. One thing I learned quickly, NEVER write "Live Fish" or "Fragile" or anything else out of the ordinary on the box. Much better chances of the package arriving intact if you jsut label it like any other. My personal opinion is that marking anything on the box makes it a target for any a**hole having a bad day or just a generally bad attitude. Although I have received marked packages that were undamaged, nearly all the ones that arrived damaged or even crushed were marked. I use breather bags when possible, the contents don't get sloshed around since there's no airspace in the bags, and if the package is delayed the CO2 won't build up in the meantime and kill the fish (or shrimp.)
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