Fresh H2O, exactly the same as yours and I got mine through Amazon.
Here is the email from CaribSea, no offer to re-imburse me:
Tony Wagner
Director of Marketing
CaribSea, Inc.
843-819-5966
tony@caribsea.com
caribsea.com
reptilite.com
Begin forwarded message:
Hi Elizabeth!
Thanks for your questions. We pack the Eco Complete in an acidified solution to blow open any pores that may partially obstructed by calcite overgrowths. This process results in a better product but a higher initial KH because of the now dissolved minerals in the fluid. Eco complete is also inoculated with a variety of symbiotic micro-organisms (bacteria and mycorrs) and they can have an unpleasant odor when confined for a period of time. There are also the organic acids which condition the water and encourage root growth . I cannot give a hard number for the initial parameters since it varies with the mineralogy (it is a natural material). All the initially high parameters decline with normal water changes and biological uptake and that includes phosphorous. The filmy white is either some sediment or the Mycorrhizals sorting themselves out. A few hours of circulation usually brings the gases into equilibrium and the biologicals where they belong. If the elevated parameters of the fluid bothers you simply drain the fluid from the bag but do not rinse the substrate. Thanks again!
Rick
From: Tony Wagner [mailto:tony@caribsea.com]
Sent: Wednesday, April 30, 2014 1:38 PM
To: Rick Greenfield
Subject: Fwd: CaribSea EcoComplete
Rick,
I can’t find any of these specific details in the old emails. But this may be a very good FAQ question. The Eco-Faq is uploading now!!!!
Tony Wagner
Director of Marketing
CaribSea, Inc.
843-819-5966
tony@caribsea.com
caribsea.com
reptilite.com
Begin forwarded message:
From: Elizabeth Olsen <xxxxxxx@me.com>
Subject: CaribSea EcoComplete
Date: April 30, 2014 at 1:35:35 PM EDT
To: "contact@caribsea.com" <contact@caribsea.com>
I purchased 3 bags of EcoComplete from Amazon. Upon opening the bags, there was a strong mold smell and rust colored stains at the bottom of the bag. I used them in my tank. The water was very cloudy for 12 hrs. Also, within 12 hrs there was a white filmy gel on my plants.
I threw out heavily affected plants & I started the nitrogen cycle. The white filmy gel went away within 24 hrs. I tested the KH of the Eco I have in a bucket and it is testing at 14.
What are the correct parameters for a good bag of Eco?
pH, KH, GH, and phosphorus?
Thank you for responding to my questions. I have been posting all these issues at the Aquariumadvice.com forum. My name there is MonkeyMonk86.
Sent from my iPhone
( I replaced my real email with "X"s)
(Friend of Bill W., One day at a time)