Bad Day - Aquarium Advice

Thumper · 02-09-2005, 02:23 PM

It started out my my girlfriend calling me informing me that one of my three week old coralvue bulbs which had started turning brown exploded and fell into my tank, I track a package of [acronym:823ea72bce="Live rock"]lr[/acronym:823ea72bce] only to find dhl has it stuck in ohio and isnt going to arrive untill tomorrow, can you say bad deal and on top of all this i recieved a ice cap 660 retro kit last night with no wiring warness. I have one more order that I havnt even checked on yet, I'm too scared too. I wanna big shot of whiskey. [acronym:823ea72bce="Laughing out loud"]LOL[/acronym:823ea72bce]

**lando** · 02-09-2005, 02:27 PM

Days lik that just suck! Hang in there. [acronym:75a500350d="For what its worth"]FWIW[/acronym:75a500350d], when DHL was delivering my [acronym:75a500350d="Live rock"]LR[/acronym:75a500350d], they could not find my address so they just brought it back to their warehouse. By late afternoon, I had spent a lot of time on the phone before they actually found my package. I had to actually give them directions to my house (it is not hard to find). They said they would redeliver it the next day. I told them that was not an option and I needed it [acronym:75a500350d="As soon as possible"]ASAP[/acronym:75a500350d]. They were kind enough to send someone out with it and I had it within 1/2 hour. I hope your tomorrow goes better...Lando

clowninround · 02-09-2005, 02:30 PM

I have had issues with dhl also. They do not knock or ring the doorbell when they arrive. You practically have to wait on the porch for your package to arrive or they will sit out in the heat/cold.

JamesR · 02-09-2005, 02:36 PM

DHL is pathetic. I was supposed to get my [acronym:2301d93920="Live rock"]LR[/acronym:2301d93920] order today as well from [acronym:2301d93920="Live rock"]LR[/acronym:2301d93920].com, same thing,,,,,,,,,,,,,,they'll deliver it tomorrow..................i won't hold my breath.

I'm still fuming as i took a vacation day to be home for the delivery!
Jim

daxman · 02-09-2005, 02:39 PM

I have the same problem with my Live Rock order via DHL. Should be here now, will be here tomorrow.

I talked to the guys at [acronym:10231dd841="Live rock"]LR[/acronym:10231dd841].Com and they were great about it. They have a great idea of customer service.

Well ... the shipping company has to screw up at some point.

~DaxMAN

Thumper · 02-09-2005, 02:40 PM

Just funny how it all happened at the same time.

Thumper · 02-09-2005, 02:47 PM

Anyone have any idea on the mh bulb. I need another one but if the other two are going to bust then I'll just get some better bulbs I guess.
You said that right about customer service with [acronym:d96ac94c4b="Live rock"]lr[/acronym:d96ac94c4b].com I wish they were closer because I'd love to meet Mike in person, great guy.
I just believe I was not meant to have nice things, [acronym:d96ac94c4b="Laughing out loud"]LOL[/acronym:d96ac94c4b] oh well.

got bait? · 02-09-2005, 03:14 PM

Quote:

I wanna big shot of whiskey

So did the whiskey help?

Thumper · 02-09-2005, 03:18 PM

I havnt got home yet but it's coming.
I'm about to call and check on my other order, keep your fingers crossed!

quarryshark · 02-09-2005, 03:39 PM

Hang in there, it'll get better.
Last winter I ordered some stars and urchins right before Christmas and the box didn't show up. As cold as it was the animals would have been dead by morning. Had to go to the Fed Ex terminal at 11:00 at night and plead with someone find the box. Fortunately they did and suffered no losses.

02-09-2005, 02:23 PM	#1
Thumper Aquarium Advice FINatic Join Date: Oct 2004 Location: Tulsa Posts: 560 Images: 1	Bad Day It started out my my girlfriend calling me informing me that one of my three week old coralvue bulbs which had started turning brown exploded and fell into my tank, I track a package of [acronym:823ea72bce="Live rock"]lr[/acronym:823ea72bce] only to find dhl has it stuck in ohio and isnt going to arrive untill tomorrow, can you say bad deal and on top of all this i recieved a ice cap 660 retro kit last night with no wiring warness. I have one more order that I havnt even checked on yet, I'm too scared too. I wanna big shot of whiskey. [acronym:823ea72bce="Laughing out loud"]LOL[/acronym:823ea72bce] __________________ 150 rr Oceanic, 300 pound [acronym:8b5fd093c2="Live rock"]lr[/acronym:8b5fd093c2],250 pounds [acronym:8b5fd093c2="Live sand"]ls[/acronym:8b5fd093c2], [acronym:8b5fd093c2="Large polyped Scleractinian (stoney) coral"]lps[/acronym:8b5fd093c2]'s, polyp's,soft corals, [acronym:8b5fd093c2="Small Polyped Stoney"]sps[/acronym:8b5fd093c2]'s,

02-09-2005, 02:27 PM	#2
lando Aquarium Advice Addict Community Moderator Join Date: Mar 2004 Location: Savage, MN Posts: 7,654 Images: 46	Days lik that just suck! Hang in there. [acronym:75a500350d="For what its worth"]FWIW[/acronym:75a500350d], when DHL was delivering my [acronym:75a500350d="Live rock"]LR[/acronym:75a500350d], they could not find my address so they just brought it back to their warehouse. By late afternoon, I had spent a lot of time on the phone before they actually found my package. I had to actually give them directions to my house (it is not hard to find). They said they would redeliver it the next day. I told them that was not an option and I needed it [acronym:75a500350d="As soon as possible"]ASAP[/acronym:75a500350d]. They were kind enough to send someone out with it and I had it within 1/2 hour. I hope your tomorrow goes better...Lando __________________ Some people are like slinkies...they serve no real purpose yet can still bring a smile to your face when you push them down the stairs! Have a great day! Brian

02-09-2005, 02:30 PM	#3
clowninround Aquarium Advice FINatic Join Date: May 2004 Location: Kissimmee FL Posts: 879 Images: 10	I have had issues with dhl also. They do not knock or ring the doorbell when they arrive. You practically have to wait on the porch for your package to arrive or they will sit out in the heat/cold. __________________ Alex n Mary 150 gallon, 30g fuge/sump, 4.5 watt/[acronym:b1ea91650d="Gallon"]gal[/acronym:b1ea91650d] [acronym:b1ea91650d="Very high output fluorescent"]VHO[/acronym:b1ea91650d] Lighting, 4" sand bed, 290 lbs [acronym:b1ea91650d="Live rock"]LR[/acronym:b1ea91650d], CDX-3 Nitrate/Phosphate filter Female Naso "Isabell" or "Izzy", Emperor Angelfish, Flame Angel, Red Sea Sailfin tang "Bambi", Maroon Clown "Nani", 5 Chromis, 1 Aglae Blenny "Bengi" , Yellow Watchman Goby, pr of Banggai Cardinals, Lyretail Anthia, Six Line Wrasse 1 cleaner shrimp, Coral Banded Shrimp, lettuce nudibranch, 1 sand sifter stars, 1 tiny red brittle star "red", 1 tiny red and white banded serpent star, 2 tiny banded serpent stars, small orange Linkia starfish, assorted hermits and snails. Corals: star polyps, A ton of different types of mushrooms, yellow zooanthids, brown-orangish and light blue paly's, orange ricordia. 90g RR, W/D, 120 lb's [acronym:b1ea91650d="Live rock"]LR[/acronym:b1ea91650d] SF eel, pygmy angel, pr sebae clownfish, 4 chromis. Star Polyps & Mushrooms

02-09-2005, 02:40 PM	#6
Thumper Aquarium Advice FINatic Join Date: Oct 2004 Location: Tulsa Posts: 560 Images: 1	Just funny how it all happened at the same time. __________________ 150 rr Oceanic, 300 pound [acronym:8b5fd093c2="Live rock"]lr[/acronym:8b5fd093c2],250 pounds [acronym:8b5fd093c2="Live sand"]ls[/acronym:8b5fd093c2], [acronym:8b5fd093c2="Large polyped Scleractinian (stoney) coral"]lps[/acronym:8b5fd093c2]'s, polyp's,soft corals, [acronym:8b5fd093c2="Small Polyped Stoney"]sps[/acronym:8b5fd093c2]'s,

02-09-2005, 02:47 PM	#7
Thumper Aquarium Advice FINatic Join Date: Oct 2004 Location: Tulsa Posts: 560 Images: 1	Anyone have any idea on the mh bulb. I need another one but if the other two are going to bust then I'll just get some better bulbs I guess. You said that right about customer service with [acronym:d96ac94c4b="Live rock"]lr[/acronym:d96ac94c4b].com I wish they were closer because I'd love to meet Mike in person, great guy. I just believe I was not meant to have nice things, [acronym:d96ac94c4b="Laughing out loud"]LOL[/acronym:d96ac94c4b] oh well. __________________ 150 rr Oceanic, 300 pound [acronym:8b5fd093c2="Live rock"]lr[/acronym:8b5fd093c2],250 pounds [acronym:8b5fd093c2="Live sand"]ls[/acronym:8b5fd093c2], [acronym:8b5fd093c2="Large polyped Scleractinian (stoney) coral"]lps[/acronym:8b5fd093c2]'s, polyp's,soft corals, [acronym:8b5fd093c2="Small Polyped Stoney"]sps[/acronym:8b5fd093c2]'s,

02-09-2005, 02:36 PM	#4
JamesR Aquarium Advice Freak Join Date: Sep 2004 Location: Charlotte, NC Posts: 462 Images: 8	DHL is pathetic. I was supposed to get my [acronym:2301d93920="Live rock"]LR[/acronym:2301d93920] order today as well from [acronym:2301d93920="Live rock"]LR[/acronym:2301d93920].com, same thing,,,,,,,,,,,,,,they'll deliver it tomorrow..................i won't hold my breath. I'm still fuming as i took a vacation day to be home for the delivery! Jim

02-09-2005, 02:39 PM	#5
daxman Aquarium Advice Apprentice Join Date: Oct 2004 Location: Roswell, GA Posts: 10	I have the same problem with my Live Rock order via DHL. Should be here now, will be here tomorrow. I talked to the guys at [acronym:10231dd841="Live rock"]LR[/acronym:10231dd841].Com and they were great about it. They have a great idea of customer service. Well ... the shipping company has to screw up at some point. ~DaxMAN

02-09-2005, 03:18 PM	#9
Thumper Aquarium Advice FINatic Join Date: Oct 2004 Location: Tulsa Posts: 560 Images: 1	I havnt got home yet but it's coming. I'm about to call and check on my other order, keep your fingers crossed! __________________ 150 rr Oceanic, 300 pound [acronym:8b5fd093c2="Live rock"]lr[/acronym:8b5fd093c2],250 pounds [acronym:8b5fd093c2="Live sand"]ls[/acronym:8b5fd093c2], [acronym:8b5fd093c2="Large polyped Scleractinian (stoney) coral"]lps[/acronym:8b5fd093c2]'s, polyp's,soft corals, [acronym:8b5fd093c2="Small Polyped Stoney"]sps[/acronym:8b5fd093c2]'s,

02-09-2005, 03:39 PM	#10
quarryshark Aquarium Advice Addict Moderator Emeritus Join Date: Mar 2004 Posts: 5,377 Images: 53	Hang in there, it'll get better. Last winter I ordered some stars and urchins right before Christmas and the box didn't show up. As cold as it was the animals would have been dead by morning. Had to go to the Fed Ex terminal at 11:00 at night and plead with someone find the box. Fortunately they did and suffered no losses.

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