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Old 08-08-2009, 03:29 PM   #1
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Just Live Rock

I've been searching the forums looking for anyone who has purchased LR from "Just Live Rock". I couldn't find any. Has anyone had dealings with Just Live Rock, both good or bad. I currently have an order placed with them but now I am becoming quite concerned. I actually called them to ask about their shipping information. I was told that if ordered by Monday afternoon it would ship same day and would arrive Wednesday morning. After not receiving the product on Wednesday I tried calling multiple timed throughout the day and leaving messages. Finally, someone called me back THURSDAY afternoon and said the order shipped on Wednesday and should arrive Friday. OK no big deal with that. But after I obtained the tracking# I discovered that the order didn't ship until THURSAY afternoon and would not arrive until TUESDAY. Thats like 5-6 days in transit. YIKES. Once I found this out I have been unable to reach anyone on the phone and have gotten no responses to my emails. Just curious, whats the chances the LR will still be usable? Also, when the LR does finally arrive what should I look for as signs of being "dead".
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Old 08-08-2009, 03:36 PM   #2
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Sorry to hear about all that... the live rock will have some die off on it.. it will need to be cured just like i would suggest doing regardless of when it came in. it will still be good.. just make sure you allow it to recure(if you bought cured) for a short period of time.
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Old 08-08-2009, 09:05 PM   #3
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I had purchased the uncured rock to begin cycling my tank. Just wanna make sure that I'm still gonna be able to use it for that.
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Old 08-08-2009, 09:26 PM   #4
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I had purchased the uncured rock to begin cycling my tank. Just wanna make sure that I'm still gonna be able to use it for that.
Should be able to cycle your tank with that.
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Old 08-08-2009, 10:26 PM   #5
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Still good, I would get a 5g bucket and shake and rinse most of the large dead stuff off the rock before you start to cure it.
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Old 08-08-2009, 10:30 PM   #6
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I would have ti agree with that. I didnt do this and boy, does it leave your tank a MESS! Its brings in tons of stuff you really dont want, nor do you need to cycle your tank. Its just gross die-off that you dont want in the tank.
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Old 08-09-2009, 12:12 AM   #7
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I would have ti agree with that. I didnt do this and boy, does it leave your tank a MESS! Its brings in tons of stuff you really dont want, nor do you need to cycle your tank. Its just gross die-off that you dont want in the tank.
Haha same thing, I found out the hard way about not curing rock for at least a couple days. It really does leave like nasty brown piles all over the tank and it's just yuck!

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Old 08-09-2009, 12:20 AM   #8
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Thanks all. You have really put my mind at ease. I also just received a response to my email and he said just about the same thing.
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Old 08-18-2009, 06:11 PM   #9
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Angry I am also having trouble.

I'm guessing you bought the rocks because of the good deal they had going ($145 for 50 lbs with free shipping)? I'm getting a little impatient with them myself. I ordered mine last Friday, and I haven't heard anything. I've left a voicemail and I've emailed them a couple of times. They make you feel like they will get it to you fast before you order it, and then they are MIA after they get your money. Now I'm worried mine will be in transit all weekend too. Nothing ever goes as well as I expect when I order online. I thought this would be really fast because I'm in Tampa, and they are out of Miami. Do the rocks look good at least? Was there a lot of purple algae on them? Any chance you could post a picture?
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Old 08-18-2009, 06:45 PM   #10
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Well, last i checked most of these places never even process the order, let alone ship it when an order was made on friday. Why you ask? Mainly because they dont want the package to go into holding in one of their stations, in case they couldnt get it to you before sunday. This would mean the product would be sitting in the box for more days than it should, and could possibly die. Take it easy, and im sure you will hear from them soon. Have faith in other people.
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