Liveaquaria from Drs Foster and Smith. I've ordered any times, both saltwater and fresh. In at least 8 orders, I only had one fish arrive deceased, which LiveAquaria replaced without requiring any proof, and all the others arrived healthy and active. This last order, they did goof. I ordered some freshwater swordtails and platties. The shipment arrived on time, nicely boxed, with a cool pack to combat the summer heat. Only problem was, I got someone else's order and ended up with 10 of the largest snails I have ever seen
. LiveAquaria is resending, again, with no actual proof required. As for the poor snails who got a little lost in the mail, they went to my nearest store as I don't have a saltwater set-up.
The look on my face must have been priceless...I can only imagine what the look on the other person's face, the one who had originally ordered the snails, was when he/she got some freshwater fish instead. This is a very unusual occurrence with LiveAquaria who seem to be very careful in their shipping.