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Old 02-19-2013, 08:45 PM   #61
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keep your email that you sent to cancel the order
if its dated before his email all the proof you need to get your $ back from pay pal
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Old 02-20-2013, 10:03 AM   #62
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I agree i dont think he is trying to screw anyone over. I also agree that is business as expanded beyond his capacity of running it, but based on that any logical human would know that it would be time to ask for help. When wife talked to him yesterday and asked why our package hadnt shipped all he could say is that is should have shipped monday. This to me shows that he isnt even keeping track of whats being sent. That being said i more than likely will not be ordering from here again even if he has the greatest rock and sand in the world, just for the fact that i cant stand people that own businesses and cant run them
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Old 02-20-2013, 02:00 PM   #63
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I think based on all this feedback I'd have trouble recommending or using them again, despite the quality. It is a shame he hasn't been able to scale his business as the rock and sand are high quality and cheap!

Also glad I got my order in a year ago when he was less busy. I am sure that is of great comfort to the rest of you all
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Old 02-20-2013, 09:02 PM   #64
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I will still order from him again due to the price. I dont really care how long it takes for my rocks to ship.
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Old 02-21-2013, 01:43 AM   #65
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If he wants a good rep he needs to tell people that he has a back log ... and not try to hide the fact he is having a hard time keeping up with orders ..

this is only my opinion !!!!! not here to bash anyone!!!!!!!!

if he is upfront with his customers they'll be a bit more understanding ..
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Old 03-02-2013, 10:52 PM   #66
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I did get in touch with him. He is really nice and did give a discount. A nice guy who is just really back logged.
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Old 03-14-2013, 07:48 PM   #67
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Just to update, I did get my rock and sand finally after a 24 day wait but never did get my partial refund I was promised.
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Old 03-15-2013, 06:21 AM   #68
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sounds to me like he needs to go on that show shark tank
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