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I would do a very very large water change. >90%. I think something is in your water. I can't kill snails, crabs, or anything.. even when my water is terrible.
Will do a large WC tomorrow. Ammonia is 0, nitrites are 0, nitrates are 40 (I just did a WC on Wed), Alk is 240, & ph is 8.2.
Also I just found 1 crab alive! Do you know if the chemipure seal is broken & the sack is dry- should I use it or return it
I did mine for like 10 mins and none died,but now im down to 1 hermit and 1 snail cuz my snails are stupid and try to climb upside down on the lid,fall and get killed by my hermit before i even can get my net to flip him(deep tank,dnt wanna soak my arm so i flip it with my net) but good luck and mabey your tank just wasnt ready for em how old is it?
Nah coppers overrated i used copper in my old fw tank which i emptied and is now my sw tank,plus i use same vac,net,scrubber,magnet thing and evrything and it was never a prob for me so unless he dosed his sw tank i think heel be fine