Originally Posted by Delapool
Hi, welcome! What sort of test kit are you using and what numbers are you getting for the readings? Unless the problem is the tap water (sometimes companies change water sources), a moderate, temp matched water change is a good start.
Thanks for replying...
Well 2/3 platies are gone and third isn't looking too well.
We used two test kits. One with a test tube and drops...ammonia showed 0 and pH was as high as the test card showed which was 7.6.
Then we used tetra 5 in 1 easy strips and again nitrate was 0 nitrate 0 hardness 300gh alkalinity close to 300 kh
and pH in between 7.8 and 8.4.
We are in well water in the country.
Maybe we should empty the tank and start again??