Anyone have an Eheim 2080? I'm having problems - I think?
I recently purchased an Eheim 2080 from a large online retailer. After I ordered it, they emailed me & said it was "out of stock" & that it would be coming in from a retail store so expect a delay. This is all fine. When it arrived, it had been opened & there were tons of small scratched on the portions that I assumed rubbed against the box - still fine. I figure the filter is under the cabinet & no one will see it anyway. When I unpacked it, I noticed that the intake & spray bar were different than what was pictured on the box. The box showed the spray bar being green when the actual spray bar was grey & in about 4 snap together pieces. When I hooked it up, the left intake cavitated really bad & sucked up about as much air as water. When I put my ear up to it, I could hear air escaping. So I jiggled & re-tightened to no avail. All of a sudden, the pump stops pulling water but I can hear the pump is still on & is being stressed. I take it all apart to make sure nothing got sucked into the internal pump - nothing. I put it back together & turn it on & the cavitation is still there & it stops again after maybe 1-2 minutes. I proceed to take it apart & put it back together 2 more times. Finally, I start it up & it cavitates for a few minutes & then seems to level off. All priming was done beforehand. However, I fed the fish & watched the food literally float within 1/4" of the filter & not get sucked in. This just does not seem right to me. I also have some val right next to the intake within 1/8" & it does not get sucked to the grate. The spray bar is outputting water so it's obviously getting water. I was told this was one of the best filters you can buy. I have a planted 75 gallon tank.
To make things worse, I called the company that sold it to me & they said to send it back & they will test it. If it is working properly, they send it back & charge me shipping both ways. If it is working properly, I don't think it's worth that amount of money - my HOT Emperor pulls more waste than that. Any ideas? My main questions is "Is this thing working right?"
Sorry for the long story.