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Old 02-13-2012, 09:57 AM   #1
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Aqueon Water changer - doesn't stay attached to vacuum attachment!?

Hi Everyone, new to the site - I have been having trouble finding anyone else with this same problem...


When I flip the valve on the aqueon water changer 50' to fill the aquarium, the water pressure forces the hose right off of the vacuum attachment every time. It can hold on for maybe 20-30 seconds before it lets go. Even with the valve on the vacuum attachment wide open, the pressure still forces it right off after a few seconds.

I'm wondering if I have a missing part. The faucet attachment had an extra sleeve that fit over the hose before you tightened the nut over it, the vacuum attachment did not - and I think the problem is that maybe there was supposed to be one of those extra sleeves on the vacuum attachment end too.

The siphoning seems to work just fine. The only change I made to the setup was to remove the faucet adapter since my utility sink has outside threads. I seriously doubt this causes so much more pressure that the hose won't stay attached to the vacuum attachment..

Any help would be appreciated, I tried contacting Aqueon but I don't know whether they'll respond with a competent answer or not.
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Old 02-13-2012, 09:59 AM   #2
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If you're tightening a nut around your faucet, then it seems you should be okay. I don't get why this is happening. Are you using an adapter on your faucet between the faucet and hose?
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Old 02-13-2012, 10:03 AM   #3
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No adapters, everything is straight out of the box. The problem really isn't on the faucet side.. it's on the vacuum end of things. Water comes out to fill the aquarium etc.. but it also starts forcing the hose right off of the vacuum attachment....aaaaand then there is water everywhere.
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Old 02-13-2012, 10:04 AM   #4
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Then I'm misunderstanding where the break is. Can you post photos?
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Old 02-13-2012, 10:07 AM   #5
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I wonder if that extra sleeve is the nut that holds the tube on to the gravel tube or maybe a ferrule that goes onto the hose at the gravel tube end. Because then the nut slides over the ferrule and the nut then screws on to the gravel tube. Are you able to take a picture of the extra part and the part where the gravel tube meets up with the tube? That would help me get a better idea?
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Old 02-13-2012, 10:09 AM   #6
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TT71 - that is exactly what I'm talking about - I didn't have a ferrule that goes on the hose before screwing the nut on for the gravel tube. I was wondering if there was supposed to be one and I didn't get it. I can take pics, but I'm not at home right now so it will have to wait until this evening.
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Old 02-13-2012, 10:12 AM   #7
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Yes, there should be a nut on the vac side that gets threaded down over the hose. I've still had mine pull out with the nut tightened down though.

Do you let the pressure build up in the hose? I tape the vac side to the tank and then flip the switch at the faucet end. That way there is no pressure building up, the water just comes out the vac side.
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Old 02-13-2012, 10:20 AM   #8
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Yes there is a nut..and hand tightened as much as possible, but that doesn't seem enough to hold the hose on under pressure. I've tried it both ways, with the valve open or closed and it doesn't matter
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Old 02-13-2012, 10:23 AM   #9
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There should be no pressure if you have the vac side open when you turn the switch at the faucet end. Should just be the weight of the water in the hose. Make sure the hose is pushed all the way down and hand tighten the nut as much as possible. Not sure what else could be wrong. Maybe cut a few inches of the hose off, could it be stretched?
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Old 02-13-2012, 10:24 AM   #10
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I got the python brand, works so much better than aqueon brand. Maybe try switching. Try putting a hose clamp around the vacuum side to keep it in place.
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