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Old 12-06-2011, 10:57 PM   #131
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Call them. I called and spoke to Charlie (I think that was his name), and he fixed it right away. He said the guy who normally does them is out, and he had done it today and apologized for the inconvenience. Mine was the same way. But, of course, they aren't open right now. Choose option 2 for Tech Support (Again, I think that was it).
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Old 12-06-2011, 11:10 PM   #132
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the owner usually goes through at night to answer anything that didnt they didnt get to during the day. They really do have some pretty good cs.
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Old 12-07-2011, 09:40 AM   #133
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OK, I have emails out to the group buy guy at BRS. I included you basicinstinct and also you kurtyboh.

I am really sorry it didnt catch on the first try, I re checked my list and you are both on it so not sure what happened.

They don't open til 9am CST so it will most likely be after that when you get fixed up.

Thanks for your patience everyone!
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180g Reef - 60g Rimless Reef -90G FOWLR- 125g Malawi Cichlids- 40b REEF- 34g Fresh Planted-working on- 20L FOWLR- working on
I have a mix of many different saltwater fish amongst my tanks, but I love my Tangs most of all.
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Old 12-07-2011, 10:47 AM   #134
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dont worry carey they even sent me an email saying i was good to go, so something just went weird.
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Old 12-07-2011, 10:48 AM   #135
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oh and everyone, make sure to sign up for the free prizes if you order... or if you dont, your whole order could be refunded or get 100 shopping spree.
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Old 12-07-2011, 11:13 AM   #136
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yep, I won my order free last time. $173 back in my pocket!
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180g Reef - 60g Rimless Reef -90G FOWLR- 125g Malawi Cichlids- 40b REEF- 34g Fresh Planted-working on- 20L FOWLR- working on
I have a mix of many different saltwater fish amongst my tanks, but I love my Tangs most of all.
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Old 12-07-2011, 11:13 AM   #137
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Bought 10 lbs of pukani rock, 15 lbs of reef saver rock, and 10 pounds of shelf rock. Also purchased the 75 GPD RO/DI 5 stage plus system. Pretty good deal. Thanks Carey.
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Old 12-07-2011, 11:19 AM   #138
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woot! Good deal! Makes me happy to see people get good deals. lol

I was eyeing the ro/di unit too, it was I think $20 off and a good deal. Just not in the budget this time around for me.

I ordered kalkwasser, calcium chloride, GFO and some filter socks. A pretty small order for me this time but if I sell anything on CL this week I may be able to squeeze out another order. LOL
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180g Reef - 60g Rimless Reef -90G FOWLR- 125g Malawi Cichlids- 40b REEF- 34g Fresh Planted-working on- 20L FOWLR- working on
I have a mix of many different saltwater fish amongst my tanks, but I love my Tangs most of all.
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Old 12-07-2011, 12:09 PM   #139
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Quote:
Originally Posted by Mpolizzano View Post
Bought 10 lbs of pukani rock, 15 lbs of reef saver rock, and 10 pounds of shelf rock. Also purchased the 75 GPD RO/DI 5 stage plus system. Pretty good deal. Thanks Carey.
you got pukani rock?? ive called them acouple days ago and they told me it was out of stock and to keep eyein' the website everyday
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Old 12-07-2011, 01:19 PM   #140
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Everyone who had issues with their pricing it should now be fixed. The guy who usually enters the information was out yesterday so it was done by someone else. He apologized and said it should all be good to go.
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180g Reef - 60g Rimless Reef -90G FOWLR- 125g Malawi Cichlids- 40b REEF- 34g Fresh Planted-working on- 20L FOWLR- working on
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