Originally Posted by david1764
I purchased two of these filters. One worked as soon as I plugged it in, the other won't work at all.
Does anyone have a suggestion?
I'm hoping that it is a setting set wrong. The LFS
is about 40 miles (40 miles = 64.4 km) each way.which is why I haven't exchanged it
Remove the motor by twisting it to the left, that would be clockwise. Inside the motor is a small propeller like piece. Pull it out and scrub it well with a bottle brush preferably or use a small toothbrush. If you have a brush that will easily fit into the space that holds the propeller, then scrub the inside area too.
Once everything is well scrubbed, replace the propeller and put the motor back in place. It helps if the top with the rubber ring is wet. Make sure the rubber is up against the plastic and hang the filter back on the tank. Replace the filter cage and media and fill it with some of your replacement water. Just plug it back in the outlet.