Called the number on the website and call was answered on the second ring and the person who answered assisted me excellently!
My light bar on my 6.6G Edge tank has one light base, the part which the bulb plugs into, it is the halogen /older style which was flaking off. Only one side, second side was like new.
Anyhow I called them and then after some discussion about what the problem was, said they would send me a replacement, the LED
part because it would be covered under warranty. I appreciate that they did it right away.
Thought I would share my very positive experience. The item was a gift and I didn't have any back up for the warranty. Very good for me that they helped me!