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Old 11-02-2011, 07:37 PM   #1
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help with canister filter PLEASE

HI, I have been in process of setting up 100 gal tank... sand is in, water has been in for days and I have had nothing but trouble getting filter to work. I have a Cascade 1000 canister filter. Due to me hooking things up wrong first go around..I cut hose to short. I bought some vinyl tubing from Ace hardware to replace. I only had to replace the in hose. The tubing is much thicker and harder than original but it fits. I have primed and primed and waited. I have filled the filter up with tank water manually as well. Question on filter IN and OUT.. Is "IN" water going in to filter and OUT water going out of filter or vise versa?? when I prime I can see my clear replacement hose on the in valve filling up from filter. Makes me think I have it backwards. UGH From cutting hose too short to one of my glass top lids falling it and a piece breaking off, I am frustrated! I have called Penn-Plax a few times and only get a recording. Thank You
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Old 11-02-2011, 08:13 PM   #2
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Quote:
Originally Posted by fireflygirl
HI, I have been in process of setting up 100 gal tank... sand is in, water has been in for days and I have had nothing but trouble getting filter to work. I have a Cascade 1000 canister filter. Due to me hooking things up wrong first go around..I cut hose to short. I bought some vinyl tubing from Ace hardware to replace. I only had to replace the in hose. The tubing is much thicker and harder than original but it fits. I have primed and primed and waited. I have filled the filter up with tank water manually as well. Question on filter IN and OUT.. Is "IN" water going in to filter and OUT water going out of filter or vise versa?? when I prime I can see my clear replacement hose on the in valve filling up from filter. Makes me think I have it backwards. UGH From cutting hose too short to one of my glass top lids falling it and a piece breaking off, I am frustrated! I have called Penn-Plax a few times and only get a recording. Thank You
Not sure with your filter but with mine IN is where the water enters the filter and OUT is where it exits.
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Old 11-02-2011, 09:31 PM   #3
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The hoses and valves are colored, blue is intake and black is exhaust (out), once hooked up open both control levers, prime the filter, have to press hard until you heard water filling the canister. Wait a minute and plug in! I have to same canister. :0
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Old 11-02-2011, 10:11 PM   #4
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Thank you. My hoses were both black. Valves are colored with a blue one and black one. wather is rising in the hose I have connected to the in valve, You would think it would be draining from tank into filter. I have sucked on the hose that puts water out into aquarium till water came out and nothing. I don't think it is sucking water from tank, It def isn't putting out through spay bar. Idk what else to do. the filter is full of water.
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Old 11-02-2011, 10:29 PM   #5
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Originally Posted by fireflygirl
Thank you. My hoses were both black. Valves are colored with a blue one and black one. wather is rising in the hose I have connected to the in valve, You would think it would be draining from tank into filter. I have sucked on the hose that puts water out into aquarium till water came out and nothing. I don't think it is sucking water from tank, It def isn't putting out through spay bar. Idk what else to do. the filter is full of water.
Take a look at your valves that screw on to the motor unit. Make sure the blue in connected to the blue in port and the black to black port. And check to make sure the the hoses with the blue and black rings match up with the blue and black ports. Are both flow levers open all the way? Empty the filter and start over and see what happens. Here's a picture of my filter.
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Old 11-02-2011, 10:35 PM   #6
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It sounds like a hose isn't hooked up right. The spray bar also should have the blue ring on it and the filter tube/intake should have the black ring on it. Wish I could be more help, but I can't think of any thing else!
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Old 11-02-2011, 10:40 PM   #7
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By the way what broke off? Can you post a picture? That could be your problem. In that case you may need to order a new part. I'm quessing here...
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Old 11-03-2011, 12:00 AM   #8
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My glass top fell in tank and cracked a piece off...I'm posting pics of my set up clear hose on blue valve is connected to filter intake , black hose with black valve is connected to spray bar
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Old 11-03-2011, 12:21 AM   #9
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Ok I'm thinking I'm missing a piece! A connector that goes from top media basket with seal ring. ?? There is no connector piece. There is a white rubber like seal. There is a small tube like piece coming off of motor but nothing I had to install as shown in directions
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Old 11-03-2011, 04:52 AM   #10
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Originally Posted by fireflygirl
Ok I'm thinking I'm missing a piece! A connector that goes from top media basket with seal ring. ?? There is no connector piece. There is a white rubber like seal. There is a small tube like piece coming off of motor but nothing I had to install as shown in directions
There isn't a connector piece, I was confused when I saw the picture to! Just the rubber seal that fits on the motor on to the media basket.

Have you tried taking the propeller out and resetting it? When you plug the filter in does it make any kind of start up noise?

From your pictures I can't see what piece got broke.
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