kaz
Aquarium Advice Addict
I got my xp3 and eth heater today from big als. I open the ups box and I found the heater box and xp3 original box open, Upon inpection the xp3 I notice scratches on the outside and inner parts of the canister, and on the hood part under section there is a round valve where impeller goes that was not put into place correctly kind of half sticking in and half sticking out. around the plastic there is white parts of plastic that is caused from wear or tear, you know how plastic turns white when you bend a section or cut off a piece. I would like to know if this is how it suppose to arrive from big al's or I was sent the show room piece or what the heck. big als is close for me to speak to someone.