Marineland Double Bright Led

The friendliest place on the web for anyone with an interest in aquariums or fish keeping!
If you have answers, please help by responding to the unanswered posts.

Tacoeater

Aquarium Advice Activist
Joined
Oct 13, 2012
Messages
176
I bought the 48-60" MDBL light in January, last week 3 white Leds went out, they no longer turn on. I contacted Marineland and told them the problem and that it was still under the one warranty. They asked me to ship it back to them at my cost and that they would replace it. Do you guys think it's fair that I should pick up the shipping charge? I'm really strapped for cash right now due to being unemployed at the moment. Have any of you ran into this problem with them? Did they take care of it differently? Sorry, I guess I'm venting a bit, but would like to hear your input.
Thanks.
 
I know it's been a while since you bought it, but you might want to see if the store you purchased it from will do an exchange. It's unlikely, but worth a shot, and might save you some cash.

Paying return shipping for an RMA warranty repair is pretty standard these days.
 
Back
Top Bottom