Coudn't hurt to give them a call, it has a two year warranty.
I just got my Eheim today and just like the others have said, it is totally silent, more so than my AC70, even with the door open I can't hear it, I have to get within 5 inches of it to hear anything.
The reason the Filstars are loud is the design of the impeller bay and the way the water is routed, after I saw how the Ehiem is designed, I don't think the Filstar could ever be as quiet. The area for water to move around the impeller fan is about 3 times the size of the Filstar, and the impeller fan is bigger. The smaller the fan and the faster it spins the more noise it will make.
After running the Ehiem, I totally believe it was worth the 50 dollars more I paid over the XP3, the eheim also came with the stock green plumbing and the smoke colored universal intake and spray bar, which is very nice, way nicer than the funky blue color of the rena.
Originally Posted by SteveM
Anyway, I can certainly hear my XP3 from across the room, so do you think maybe AP would want to send me a new one?
Or maybe I should just chuck it and buy a new eheim